OPS Certified Medical Assistant I (Clinical) - UCF Health

Apply now Job no: 501079
Work type: OPS (Temporary)
Location: Main Campus (Orlando)
Categories: Medicine

Classification Title:

OPS Certified Medical Assistant I (Clinical) - East Orlando

Job Description:

The OPS Certified Medical Assistant I position at UCF Health-East Orlando (Near Main Campus) works under the supervision of the Assistant Nurse Manager and practice plan physicians, as well as other healthcare providers, to coordinate and provide clinical care for patients being seen at the time of in office visits, as well as post visit care coordination.

  • Interviews clients to obtain health history, checks vital signs: temperature, blood pressure, pulse and records in Electronic Health Record; ensures accuracy and completeness of medical record.
  • Assists providers with exams and procedures, including surgical procedures; prepares treatment room, ensuring that all instruments and supplies are present; sterilizes and cleans instruments.
  • Answers patient inquiries providing routine information and routing calls to physician when necessary.
  • Performs patient testing, phlebotomy, administers medications and vaccinations, and processes refill requests.
  • Assists with scheduling patient appointments and providing referral and testing information and orders.
  • Obtains lab and testing results and assists with follow-up under the direction of the provider; assists with tracking and follow-up of pathology specimens and results.
  • Maintains adequate supplies in exam/treatment rooms.
  • Participates in educational activities and in-services.
  • Attends staff meetings.  Acts as an engaged member of the Patient Centered Medical Home Team. Participates in team meetings, care huddles, and quality improvement initiatives.
  • Adheres to HIPAA guidelines/regulations.
  • Other duties as assigned.



Hours of work:

8:00 AM-5:00 PM. Hours and location of work may flex based on scheduling and coverage needs. Regular and reliable attendance is expected.

Work Schedule:

Monday – Friday

Type of Appointment:

OPS (Temporary)

Hourly Rate:


Minimum Qualifications:

  • Certified Medical Assistant
  • High School Diploma or Equivalent and 0+ years of relevant experience.

Preferred Qualifications:

  • Excellent Phlebotomy techniques.
  • Ability to plan, prioritize and complete tasks in a timely manner.
  • Ability to demonstrate compassion and communicate effectively with diverse populations.
  • Effectively follow oral and written communications.
  • Ability to work alone or in a team-oriented environment.
  • Energetic and adaptable, with a willingness to learn new skills and possess ability to successfully manage simultaneous multiple tasks.
  • Ability to establish and maintain positive working relationships with physicians, staff and patients.
  • Demonstrated commitment to excellent customer service.

Additional Application Materials Requirement:


Special Instructions to Applicants:

UCF is seeking to hire 2 OPS Certified Medical Assistant I positions.

Benefit Eligibility:

State Benefits eligibility for OPS employees are subject to criteria established by the State of Florida. The state’s benefits administrator, People First, determines eligibility and coordinates enrollment. If this position becomes eligible for state benefits the employee will be notified directly by People First.  OPS positions are not entitled to paid time off. 

Equal Employment Opportunity Statement:

As an equal opportunity/affirmative action employer, UCF encourages all qualified applicants to apply, including women, veterans, individuals with disabilities, and members of traditionally underrepresented populations. UCF's Equal Opportunity Statement can be viewed at: http://www.oie.ucf.edu/documents/PresidentsStatement.pdf. As a Florida public university, UCF makes all application materials and selection procedures available to the public upon request.


The University of Central Florida is proud to be a smoke-free campus and an E-Verify employer.

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