Gift Services Specialist III

Advancement & Partnerships:

Join our dynamic and growing Advancement & Partnerships team as we work together to power partnerships and transform lives through philanthropy. 

Together, we can unleash the potential of people and ideas to positively change the world. Your efforts on our team will help us to build the University for the Future.

The Opportunity:

The Gift Services Specialist III plays a critical role in ensuring the accurate and timely processing of donations into UCF’s CRM system. This position is responsible for maintaining donor records, managing key gift service projects such as adjustments, major gift pledges, recurring credit card donations, and overseeing the matching gift program. The Specialist will also assist with routine maintenance of records inside the Foundation's system of record and ensure adherence to IRS guidelines and donor intent.

Responsibilities:

Donation Processing:

• Process all donations, including cash, check, credit card, securities, gifts-in-kind, and payroll deductions into the appropriate Foundation account based on donor designation and IRS guidelines.

• Review solicited opportunities to ensure accurate linking of revenue to the appropriate solicitations and correct application of solicitor credit.

Batch Proofing and Record Maintenance:

• Proof revenue batches to ensure compliance with data standards and donor intent before committing batches.

• Review and apply any necessary corrections to batches as indicated by the proofer.

• Maintain accurate records and documentation through the Foundation’s system of record and document imaging software.

Major Gift Pledge and Matching Gift Program Management:

• Oversee the matching gift program, including proactive donor engagement, reconciliation, confirmation of gifts, and ensuring accurate year-end matching write-offs.

• Proof incoming major gift pledges to ensure they align with donor intent and comply with IRS and UCF policies.

Gift Adjustments:

• Assign or process gift adjustments as required, ensuring accurate financial records and donor recognition.

Minimum Qualifications:

High School Diploma or Equivalent and 4+ years of relevant experience or an equivalent combination of education and experience pursuant to Fla. Stat. 112.219.  Click here for more information

Preferred Qualifications:

• Experience in fundraising, nonprofit, or higher education fundraising setting. 

• Expertise in direct marketing strategies, particularly in higher education or nonprofit settings.

• Experience with CRM systems such as Blackbaud CRM, Marketing Cloud, or Raiser's Edge.

• Advanced knowledge of digital fundraising tools and platforms.

• Strong data analysis skills and a track record of implementing successful data-driven strategies.

• Proven experience leading annual giving programs or donor acquisition initiatives.

Special Instructions to the Applicants:

Advancement and Partnerships values the unique contributions that each team member brings to our division. The determination of a successful candidate's starting salary will vary based on several factors, including education and relevant experience. The anticipated pay scale indicated for this position generally applies to candidates who meet the minimum requirements and several of the preferred qualifications outlined above.
 

Are you ready to unleash YOUR potential?

As a next-generation public research university and Forbes-ranked top employer in Florida, we are a community of thinkers, doers, creators, innovators, healers, and leaders striving to create broader prosperity and help shape a better future. No matter what your role is, when you join Knight Nation, you’ll play an integral role at one of the most impactful universities in the country. You’ll be met with opportunities to connect and collaborate with talented faculty, staff, and students across 13 colleges and multiple campuses, engaging in impactful work that makes a positive difference. Your time at UCF will provide you with many meaningful opportunities to grow, you’ll work alongside talented colleagues on complex projects that will challenge you and help you gain new skills and you’ll have countless rewarding experiences that go well beyond a paycheck.

Working at UCF has its perks!  UCF offers:

• Benefit packages, including Medical, Dental, Vision, Life Insurance, Flexible Spending, and Employee Assistance Program 

• Paid time off, including annual and sick time off and paid holidays

• Retirement savings options 

• Employee discounts, including tickets to many Orlando attractions 

• Education assistance 

• Flexible work environment 

• And more…For more benefits information, view the UCF Employee Benefits Guide.

Dive into our Total Rewards Calculator to discover the diverse selection available to you, giving you a glimpse into the benefits that together shape your comprehensive rewards package at UCF.

Unless explicitly stated on the job posting, it is UCF’s expectation that an employee of UCF will reside in Florida as of the date the employment begins.

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Veteran’s Preference:   

Preference will be given to eligible veterans and their eligible spouses in accordance with Chapter 295 of the Florida Statutes. Applicants claiming preference are responsible for providing required documentation by the closing date of the position. For more information on Veterans’ Preference, please visit http://hr.ucf.edu/files/VeteransPreference.pdf

Equal Employment Opportunity Statement:

The University of Central Florida is an Equal Opportunity/Affirmative Action Employer including Disabled/Vets.  Click on UCF's Equal Opportunity Statement to view the President’s Statement.

The UCF affirmative action plans for qualified individuals with disabilities and protected Veterans are available for inspection in the Office of Institutional Equity, Monday through Friday, from 9:00 a.m. to 5:00 p.m., upon request.

As a Florida public university, UCF makes all application materials and selection procedures available to the public upon request. 

The University of Central Florida is proud to be a smoke-free campus and an E-Verify employer.