Assistant Director, Residence Life & Education

Housing and Residence Life:

The mission of the Department of Housing and Residence Life is to provide residents with safe, inclusive housing communities that foster student success through innovative living and learning opportunities. HRL is a large complex department that employs approximately 350 staff and oversees 12 residential communities that house approximately 8,000 residents.

The Opportunity: 

The UCF Department of Housing and Residence Life is currently accepting applications for an Assistant Director, Residence Life & Education. This role provides leadership and oversight to a residential area, which is currently comprised of 12 residential communities that house approximately 8,000 residents. This job provides general guidance and direction to the residence life staff comprised of Residence Life Coordinators, Graduate Coordinators, office support staff, and student staff (Resident Assistants and Office Assistants).

The Assistant Director, Residence Life & Education performs duties under supervision from the Associate Director to lead the Residence Life & Education program within the Department of Housing and Residence Life. Additionally, this individual performs highly complex professional student services work, navigating nuanced residential concerns while developing courses of action and implementing proposed solutions. This position has specific responsibilities for leading one of the following collaterals: professional staff training or social engagement and large-scale programming.

This is an auxiliary funded position. Employment is subject to availability of funding and may cease at the time funding for this employment is depleted.

Responsibilities:

• Recruit, select, train, develop and supervise Coordinators of Residence Life & Education, Graduate Coordinators, and/or other full-time and student staff in the Department of Housing & Residence Life.

• Coordinate timely, caring follow-up for critical incidents and crisis events in university-owned, managed, and affiliated housing.

• Coordinate timely follow-ups for all facilities concerns to internal partners (including custodial, maintenance, keys, access, safety, and security needs).

• Communicate with residents, parents, and guardians to understand and resolve concerns.

• Serve as a liaison to University Police, Office of Student Rights and Responsibilities, Counseling and Psychological Services, Student Care Services, and other university departments as directed.

• As part of a rotation, lead after-hours crisis response for incidents that occur in and around university-owned, managed, and affiliated housing.

• Design, execute, and assess student staff and professional staff training initiatives.

• Assist with internal standard operating procedure and protocol review, implementation, and assessment.

• Author reports as directed on programs, facility issues, incidents, student concerns, and staffing.

• Serve as a Residence Life Conduct Hearing and Appeal officer.

• Serve on departmental, university, and divisional committees, task forces, or working groups as directed.

• Oversee budget management for assigned residence life communities and collaterals.

• Support internal partners in the following areas: coordination of room changes, special accommodations, enrollment verification, occupancy management, access restrictions, evictions, marketing functions, and communication with residential students.

• Plan and execute housing early openings, move-ins, and closings.

• Maintain records in accordance with institutional policy, Florida state laws, and federal mandates.

Minimum Qualifications: 

Bachelor's and 4+ years of relevant experience or Masters degree and 2+ years of relevant experience with at least 1+ year(s) of leadership experience, or an equivalent combination of education and experience pursuant to Fla. Stat. 112.219. Click here for more information

Preferred Qualifications:

• Master's Degree in Higher Education or related field.

• Five (5) years of full-time, post-Master's work experience.

• Previous Assistant Director experience (preferred).

• Experience with large housing organizations.

• Experience building strong relationships with private/public partnerships.

• Experience leading positively through organizational change in a student-centered environment.

• Experience with residential operations, staff training/development, student leadership and selection processes, student learning and academic initiatives, and conduct/community standards.

Additional Application Materials Required:

In addition to your application, please include resume and cover letter.

Special Instructions to the Applicants:

This is an auxiliary funded position. Employment is subject to availability of funding and may cease at the time funding for this employment is depleted.

Are you ready to unleash YOUR potential?  

As a next-generation public research university and Forbes-ranked top employer in Florida, we are a community of thinkers, doers, creators, innovators, healers, and leaders striving to create broader prosperity and help shape a better future. No matter what your role is, when you join Knight Nation, you’ll play an integral role at one of the most impactful universities in the country. You’ll be met with opportunities to connect and collaborate with talented faculty, staff, and students across 13 colleges and multiple campuses, engaging in impactful work that makes a positive difference. Your time at UCF will provide you with many meaningful opportunities to grow, you’ll work alongside talented colleagues on complex projects that will challenge you and help you gain new skills and you’ll have countless rewarding experiences that go well beyond a paycheck. 

Working at UCF has its perks! UCF offers: 

• Benefit packages, including Medical, Dental, Vision, Life Insurance, Flexible Spending, and Employee Assistance Program   

• Paid time off, including annual and sick time off and paid holidays  

• Retirement savings options   

• Employee discounts, including tickets to many Orlando attractions   

• Education assistance   

• Flexible work environment 

• And more…For more benefits information, view the UCF Employee Benefits Guide.   

Dive into our Total Rewards Calculator to discover the diverse selection available to you, giving you a glimpse into the benefits that together shape your comprehensive rewards package at UCF. 

Unless explicitly stated on the job posting, it is UCF’s expectation that an employee of UCF will reside in Florida as of the date the employment begins.

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Equal Employment Opportunity Statement:

The University of Central Florida is an Equal Opportunity/Affirmative Action Employer including Disabled/Vets.  Click on UCF's Equal Opportunity Statement to view the President’s Statement.

The UCF affirmative action plans for qualified individuals with disabilities and protected Veterans are available for inspection in the Office of Institutional Equity, Monday through Friday, from 9:00 a.m. to 5:00 p.m., upon request.

As a Florida public university, UCF makes all application materials and selection procedures available to the public upon request. 

The University of Central Florida is proud to be a smoke-free campus and an E-Verify employer.