Credentialing Assistant

Office of Faculty Affairs in the College of Medicine: 

Welcome to the Office of Faculty Affairs in the College of Medicine (COM) at UCF. Our team of experts is committed to the ongoing personal and professional growth of all faculty members at every stage of their career at UCF. We aim to foster an inclusive environment in which every faculty member can achieve their greatest potential.  Our office is committed to excellence in support of our faculty across the missions of education, research, patient care, and community outreach.

The Opportunity:

The Credentialing Assistant ensures accurate and timely verification of healthcare providers' qualifications, licenses, certifications, and background checks. Responsibilities include data entry, document management, communication with healthcare professionals, and administrative support. This role is crucial for maintaining regulatory compliance and ensuring healthcare providers meet the necessary standards for quality academic instruction.

Responsibilities:

• Assist in the processing of applications for medical staff credentialing and re-credentialing, ensuring all necessary documentation is obtained and complete.

• Verify the accuracy and completeness of provider credentials, including licensure, certifications, education, training, and work history.

• Communicate with healthcare professionals, educational institutions, and licensing boards to request and verify credentials.

• Maintain detailed and organized electronic records of all credentialing documentation, ensuring compliance with HIPAA and other regulatory requirements.

• Support the creation and maintenance of provider profiles within the credentialing software system.

• Ensure timely submission of provider information to insurance companies, hospitals, and other third-party organizations for contract approval and network participation.

• Coordinate with internal departments, such as human resources, legal, and compliance, to resolve credentialing-related issues.

• Assist with tracking expiration dates for licenses, certifications, and other credentials, and notify providers of upcoming renewals.

• Prepare and generate reports regarding credentialing status, trends, and compliance for internal and external stakeholders.

• Participate in audits and assist with corrective actions.

• Assist the Administrator, Faculty Affairs with other administrative tasks as needed.

Minimum Qualifications:

High School Diploma or Equivalent and 2+ years of relevant experience or an equivalent combination of education and experience pursuant to Fla. Stat. 112.219. Click here for more information

Preferred Qualifications:

• Associate’s or Bachelor’s degree.

• 2+ years of experience in credentialing, medical staff services, or a related administrative field (healthcare experience preferred).

• Knowledge of healthcare regulations, credentialing standards, and industry best practices.

• Familiarity with database systems (e.g., PeopleSoft/Workday) preferred.

• Ability to handle sensitive information confidentially and in compliance with HIPAA regulations.

• Excellent communication and interpersonal skills, with the ability to work effectively with a diverse group of professionals.

• Proficient in Microsoft Office Suite (Word, Excel, Outlook) and Microsoft Teams.

The most successful candidates may possess the following qualities:

• Strong time-management skills and the ability to prioritize tasks in a fast-paced environment.

• Strong organizational skills with attention to detail and accuracy.

Additional Application Materials Required:

In addition to your application please submit a Cover Letter and Resume.

Are you ready to unleash YOUR potential?

As a next-generation public research university and Forbes-ranked top employer in Florida, we are a community of thinkers, doers, creators, innovators, healers, and leaders striving to create broader prosperity and help shape a better future. No matter what your role is, when you join Knight Nation, you’ll play an integral role at one of the most impactful universities in the country. You’ll be met with opportunities to connect and collaborate with talented faculty, staff, and students across 13 colleges and multiple campuses, engaging in impactful work that makes a positive difference. Your time at UCF will provide you with many meaningful opportunities to grow, you’ll work alongside talented colleagues on complex projects that will challenge you and help you gain new skills and you’ll have countless rewarding experiences that go well beyond a paycheck.

Working at UCF has its perks! UCF offers:

• Benefit packages, including Medical, Dental, Vision, Life Insurance, Flexible Spending, and Employee Assistance Program 
• Paid time off, including annual and sick time off and paid holidays
• Retirement savings options 
• Employee discounts, including tickets to many Orlando attractions 
• Education assistance 
• Flexible work environment 
• And more…For more benefits information, view the UCF Employee Benefits Guide click here.

Unless explicitly stated on the job posting, it is UCF’s expectation that an employee of UCF will reside in Florida as of the date the employment begins.

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