Custodial Specialist II

Facilities and Business Operations:

Facilities and Business Operations at UCF is dedicated to fostering a conducive educational environment for our faculty, staff, students, and the broader community. We are committed to excellence, providing unparalleled expertise, and maintaining a world-class standard in service.

Please visit us at: https://fs.ucf.edu/ or Facebook and Instagram: UCF Facilities

The Opportunity:

The Housekeeping Department within Facilities and Business Operations is seeking to hire a Custodial Specialist II on the UCF Downtown Campus to help maintain a clean, safe, and efficient campus environment. This role focuses on both routine and project-based cleaning, including deep cleaning, floor and carpet care, light pressure washing, and supporting work requests through the Integrated Work Management System (IWMS). The position also involves assisting with training new staff and entails strong attention to detail, independence, and technical skills.

Responsibilities:

• Supervise Custodial Specialist I and II staff in daily cleaning and maintenance tasks. Inspect work to ensure buildings meet Quality Assurance audit standards and all tasks are completed on time. Record inspection results, address discrepancies, and follow up with employee performance reviews as needed.

• Plan, coordinate, and adjust labor, materials, and other resources to maintain productivity and quality.

• Monitor and assess supply levels; prepare ordering requests for manager approval.

• Perform cleaning tasks as needed, including: Cleaning and restocking restrooms, sinks, showers, and other facilities; Vacuuming carpets, moving and replacing furniture, and spot cleaning; Sweeping, mopping, and maintaining floors and stairwells; Removing trash and recycling; Dusting, wiping, and scrubbing surfaces, walls, and equipment; Cleaning windows, glass, and entry doors; Shampooing and extracting carpets or upholstery; Stripping, waxing, and buffing floors (tile, VCT, etc.).

• Conduct and document cleanliness audits following the housekeeping audit program.

• Conduct quality checks to ensure compliance with UCF standards and procedures.

• Ensure all life safety and urgent work orders are completed promptly.

• Maintain knowledge of departmental operations, university standards, and customer expectations to guide staff and validate work.

• Attend and participate in university, departmental, and unit meetings.

• Review and manage work orders assigned to the custodial zone. Maintain accurate data in the IWMS system (work status, costs, dates, images, actions taken, etc.).

• Develop and share work schedules to coordinate with staff, vendors, inspectors, and other stakeholders.

• Provide and schedule safety training for staff; ensure safe work practices are followed. Report and document all accidents, injuries, and unsafe conditions; process related claims as required.

• Coordinate with stakeholders to schedule utility or equipment shutdowns and area closures for projects.

• Track estimated vs. actual hours for scheduled work and maintain productivity standards.

• Analyze and prioritize work backlogs, assigning resources and timelines for completion.

• Perform other related duties as assigned by supervisory leadership.

Minimum Qualifications:

Completion of 9th grade and 2+ years of relevant experience. Or an equivalent combination of education and experience pursuant to Fla. Stat. 112.219(6). 

Preferred Qualifications:

• 2+ years of previous work experience in a custodial or similar role with a focus on floor care.

• Knowledge of floor care process for hard surfaces, including pressure washing, stripping, and restorative practices.

• Ability to use small and large tools for essential tasks (floor care equipment, mop/mop bucket, dust mop, broom, scrub pad, radio, etc.).

• Proficiency with standard office software applications and devices for work order systems (IWMS).

• Able to communicate in conversational English to work effectively with customers and team members, operate electronic equipment (iPad for Integrated Work Management Systems PM checkpoints), comprehend standard safety procedures, and utilize telecommunication devices.

• Adaptable to work assignments and flexible for urgent trade requirements.

• Understanding of safety guidelines and able to use approved chemicals by Environmental Health & Safety to perform essential job functions.

• Capable of operating a fleet vehicle as necessary.

• Ability to understand and follow written and oral instructions.

• Demonstrated capabilities in interpersonal skills, memory, attention to detail, calculation, reading, evaluating, comprehension, and organizing.

Health Assessment Required:  

UCF policy requires completion and passing of a physical exam for this position.

Special Instructions to the Applicants:

The anticipated hourly rate for this position is $18.00.

Position requires a valid Class E driver’s license. The position may involve driving to various locations on and off campus to conduct University business.

If you are selected as the final candidate for an employment opportunity, both your position and salary will be significantly based upon the information that you have provided in your application for employment. We urge you to please take the time to complete the application in its entirety.

Are you ready to unleash YOUR potential?

As a next-generation public research university and Forbes-ranked top employer in Florida, we are a community of thinkers, doers, creators, innovators, healers, and leaders striving to create broader prosperity and help shape a better future. No matter what your role is, when you join Knight Nation, you’ll play an integral role at one of the most impactful universities in the country. You’ll be met with opportunities to connect and collaborate with talented faculty, staff, and students across 13 colleges and multiple campuses, engaging in impactful work that makes a positive difference. Your time at UCF will provide you with many meaningful opportunities to grow, you’ll work alongside talented colleagues on complex projects that will challenge you and help you gain new skills, and you’ll have countless rewarding experiences that go well beyond a paycheck.

Working at UCF has its perks!  UCF offers:

• Benefit packages, including Medical, Dental, Vision, Life Insurance, Flexible Spending, and Employee Assistance Program 

• Paid time off, including annual and sick time off, and paid holidays

• Retirement savings options 

• Employee discounts, including tickets to many Orlando attractions 

• Education assistance 

• And more…For more benefits information, view the UCF Employee Benefits Guide.

Dive into our Total Rewards Calculator to discover the diverse selection available to you, giving you a glimpse into the benefits that together shape your comprehensive rewards package at UCF.

Unless explicitly stated on the job posting, it is UCF’s expectation that an employee of UCF will reside in Florida as of the date the employment begins.

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Veteran’s Preference:   

Preference will be given to eligible veterans and their eligible spouses in accordance with Chapter 295 of the Florida Statutes. Applicants claiming preference are responsible for providing required documentation by the closing date of the position. For more information on Veterans’ Preference, please visit http://hr.ucf.edu/files/VeteransPreference.pdf

As a Florida public university, the University of Central Florida makes all application materials and selection procedures available to the public upon request.  

UCF is proud to be a smoke-free campus and an E-Verify employer. 

If an accommodation due to a disability is needed to apply for this position, please call 407-823-1336 or email onac@ucf.edu.

For general application or posting questions, please email talent@ucf.edu.