Event Parking Assistant (TEMP)

Facilities and Business Operations:

Facilities and Business Operations at UCF is dedicated to fostering a conducive educational environment for our faculty, staff, students, and the broader community. We are committed to excellence, providing unparalleled expertise, and maintaining a world-class standard in service.

The Opportunity:

Join our dynamic parking team, committed to delivering exceptional operational support. This position will provide direct support for providing operational parking support during events, including assisting the parking events team with ensuring parking spaces are reserved, managing traffic flow inside garages and lots, and providing guests with directions and event information. The incumbent will provide support for UCF football game days and university events, including commencements, and will monitor and report parking capacities to the event supervisor, as well as any issues that may occur.

Responsibilities:

• Reserves parking spaces for all events. Ensures the best customer service by flagging vehicles and pedestrians attending events. Supports parking operations during events, including events taking place at the main campus, Rosen, Health Sciences, and Downtown campuses. Monitors and guards reserved spaces and assist event attendees with parking in designated locations. Monitors and reports parking capacities during Arena events and ensures smooth flow of traffic within parking garages and lots. Assists with mandatory events such as all UCF football games and UCF commencements.

• Answers questions regarding event information and provides directions as needed. Assists with the placement of traffic devices and reconciling equipment after the event ends. Understands the layout of all campuses and locations of all UCF event venues. Provides operational parking support during peak periods by communicating parking capacities and directing students to open parking lots/garages. Deploys and retrieves MOT devices for lots and garages.

• Provides feedback on event situations to the intermediate supervisor. Reports suspicious behavior and activity directly to the university police department. Reports hazards and assists with basic maintenance of parking lots and garages during non-peak periods. Assists with the annual count of parking spaces.

• Assists with supporting requests during emergencies or as directed.

• Assists with all transportation needs related to the student shuttle contractor or e-scooters. Patrols the main campus for misplaced e-scooters.

• Assists with inventorying cones, barricades, and signage.

• Provides support for Auxiliary services, which include orientations, cashiering, surveying, or staffing.

Minimum Qualifications:

High School Diploma or Equivalent and 0+ years of relevant experience. Or an equivalent combination of education and experience pursuant to Fla. Stat. 112.219(6). 

Preferred Qualifications:

• Prior experience in a customer service role.

• Ability to work independently and as part of a team in a dynamic environment.

• Excellent communication and customer service skills.

Special Instructions to the Applicants:

The anticipated hourly rate for this position is $15.00.

This position will require patrolling the campus in varying outdoor and climatic conditions.

Hours are based on event availability and are offered on a first-come, first-served basis.

Position requires a valid Class E driver’s license. The position may involve driving to various locations on and off campus to conduct University business.

If you are selected as the final candidate for an employment opportunity, both your position and salary will be significantly based upon the information that you have provided in your application for employment. We urge you to please take the time to complete the application in its entirety.

Classification Title: Parking Patroller

Are you ready to unleash YOUR potential?

As a next-generation public research university and Forbes-ranked top employer in Florida, we are a community of thinkers, doers, creators, innovators, healers, and leaders striving to create broader prosperity and help shape a better future. No matter what your role is, when you join Knight Nation, you’ll play an integral role at one of the most impactful universities in the country. You’ll be met with opportunities to connect and collaborate with talented faculty, staff, and students across 13 colleges and multiple campuses, engaging in impactful work that makes a positive difference. Your time at UCF will provide you with many meaningful opportunities to grow, you’ll work alongside talented colleagues on complex projects that will challenge you and help you gain new skills, and you’ll have countless rewarding experiences that go well beyond a paycheck.

Working at UCF has its perks!  UCF offers:

• Benefit packages, including Medical, Dental, Vision, Life Insurance, Flexible Spending, and Employee Assistance Program 

• Paid time off, including annual and sick time off, and paid holidays

• Retirement savings options 

• Employee discounts, including tickets to many Orlando attractions 

• Education assistance 

• And more…For more benefits information, view the UCF Employee Benefits Guide.

Dive into our Total Rewards Calculator to discover the diverse selection available to you, giving you a glimpse into the benefits that together shape your comprehensive rewards package at UCF.

Unless explicitly stated on the job posting, it is UCF’s expectation that an employee of UCF will reside in Florida as of the date the employment begins.

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Benefits Eligibility

State Benefits eligibility for OPS employees are subject to criteria established by the State of Florida. The state’s benefits administrator, People First, determines eligibility and coordinates enrollment. If this position becomes eligible for state benefits the employee will be notified directly by People First.  OPS positions are not entitled to paid time off.  

As a Florida public university, the University of Central Florida makes all application materials and selection procedures available to the public upon request.  

UCF is proud to be a smoke-free campus and an E-Verify employer. 

an accommodation due to a disability is needed to apply for this position, please call 407-823-1336 or email onac@ucf.edu.

For general application or posting questions, please email talent@ucf.edu.