Library Technical Assistant I

UCF Libraries:

The John C. Hitt Library Circulation Services department supports the academic needs of the UCF community by providing access to study rooms, reserve materials, and over 1.5 million print volumes among other resources. If you enjoy meeting new people, working in an engaging environment, and find yourself to be more of a night owl, the Night Unit in Circulation Services may be a great fit for you!  

The Opportunity: 

The University of Central Florida (UCF) Libraries seeks an energetic and proactive full-time Library Technical Assistant for the Circulation Department’s Night Unit. This position will report to the Library Technical Supervisor and will play a crucial role in supporting, expanding, and implementing solutions to enhance the customer service experience at UCF libraries. Effective communication and collaborative work ethic is expected.

The Library Technical Assistant I is pivotal in fostering a welcoming work environment for student employees and guests of the library. They will jointly manage the Circulation desk and Holds Shelf; serving to enhance the experience of researchers accessing the resources the library offers.

Responsibilities:

• Jointly in charge of the operation of the Circulation Desk in the evenings Sunday-Thursday.

• Oversees circulation of library materials specifically Holds and Recalls.

• Accountable for the interpretation and implementation of library circulation policies and procedures, problem solving and ensuring satisfactory customer service.

• Communicate effectively with team and management regarding department operations.

• Executes clerical duties thoughtfully and efficiently.

Minimum Qualifications: 

High School Diploma or Equivalent and 0+ years of relevant experience, or an equivalent combination of education and experience pursuant to Fla. Stat. 112.219. Click here for more information

Preferred Qualifications:

• Previous experience in a library or related environment.

• Previous customer service and/or retail experience.

• Familiarity with Microsoft Office and basic computer troubleshooting skills.

• Ability to manage and prioritize multiple tasks.

• Ability to work independently with confidence.

Special Instructions to the Applicants:

This position is eligible for 5% Shift Differential Pay of the pay range minimum.

Are you ready to unleash YOUR potential?  

As a next-generation public research university and Forbes-ranked top employer in Florida, we are a community of thinkers, doers, creators, innovators, healers, and leaders striving to create broader prosperity and help shape a better future. No matter what your role is, when you join Knight Nation, you’ll play an integral role at one of the most impactful universities in the country. You’ll be met with opportunities to connect and collaborate with talented faculty, staff, and students across 13 colleges and multiple campuses, engaging in impactful work that makes a positive difference. Your time at UCF will provide you with many meaningful opportunities to grow, you’ll work alongside talented colleagues on complex projects that will challenge you and help you gain new skills and you’ll have countless rewarding experiences that go well beyond a paycheck. 

Working at UCF has its perks! UCF offers: 

• Benefit packages, including Medical, Dental, Vision, Life Insurance, Flexible Spending, and Employee Assistance Program   

• Paid time off, including annual and sick time off and paid holidays  

• Retirement savings options   

• Employee discounts, including tickets to many Orlando attractions   

• Education assistance   

• Flexible work environment 

• And more…For more benefits information, view the UCF Employee Benefits Guide.   

Dive into our Total Rewards Calculator to discover the diverse selection available to you, giving you a glimpse into the benefits that together shape your comprehensive rewards package at UCF. 

Unless explicitly stated on the job posting, it is UCF’s expectation that an employee of UCF will reside in Florida as of the date the employment begins.

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Veteran’s Preference:   

Preference will be given to eligible veterans and their eligible spouses in accordance with Chapter 295 of the Florida Statutes. Applicants claiming preference are responsible for providing required documentation by the closing date of the position. For more information on Veterans’ Preference, please visit http://hr.ucf.edu/files/VeteransPreference.pdf

Equal Employment Opportunity Statement:

The University of Central Florida is an Equal Opportunity/Affirmative Action Employer including Disabled/Vets.  Click on UCF's Equal Opportunity Statement to view the President’s Statement.

The UCF affirmative action plans for qualified individuals with disabilities and protected Veterans are available for inspection in the Office of Institutional Equity, Monday through Friday, from 9:00 a.m. to 5:00 p.m., upon request.

As a Florida public university, UCF makes all application materials and selection procedures available to the public upon request. 

The University of Central Florida is proud to be a smoke-free campus and an E-Verify employer.