Medical Secretary II

College of Health Professions and Sciences:

The University of Central Florida (UCF) College of Health Professions and Sciences (CHPS) is home to nationally recognized programs focused on health and wellness ― and a respected faculty dedicated to teaching innovations and research partnerships. The college offers accredited programs in athletic training, communication sciences and disorders, physical therapy, and social work. CHPS also offers one of UCF’s largest majors, health sciences, as well as popular programs in sport and exercise science within the field of kinesiology. Through coursework, field experience, and inter-professional education, our students develop high-demand skills in healthcare and community-based initiatives for working with varied populations.

The Opportunity:

The University of Central Florida (UCF) College of Health Professions and Sciences (CHPS) is seeking well-qualified applicants for a Medical Secretary II position. This position will provide administrative support to healthcare providers and patients in the clinical setting of the Communication Disorders Clinic.

Responsibilities:

• Office and Clinic Operations: Manage telecom for clinic (phone, email, fax), set up patient accounts and insurance in electronic medical records (patient intake and updating records), schedule administrative support, medical records requests, and authorizations.

• Manage reimbursement/payment systems (i.e., cash health, backup for physical mail checks), Workday entries for invoices, and coordination with the Administrative Coordinator for patient accounts/payments.

• Patient Interaction: Register patients and assist with the verification of insurance with the insurance and billing agencies, backup communication of patient appointments, and accept payment for services.

• Assist patient family members in accessing observation sessions in the family observation room. Coordination of referrals with referral coordinators from other clinical units (i.e., Student Health, UCF Health). Obtain prior authorization when needed.

• Serve as backup to assist the academic unit during times of low census (semester breaks) or in times of staffing assistance needs (i.e., PT clinic).

• Other duties as assigned.

Minimum Qualifications:

High School Diploma or equivalent and (2+) years of relevant experience or a combination of relevant comparable education and experience, or an equivalent combination of education and experience pursuant to Fla. Stat. 112.219. Click here for more information

Preferred Qualifications:

• Administrative experience in a healthcare setting

• Knowledge and experience with health insurance plans/benefit verification

The most successful candidates may possess the following qualities: 

• Customer service experience

Additional Application Materials Required:

A cover letter, a current resume, and a list of contact information for three (3) professional references.

Special Instructions to the Applicants:

• This is an Auxiliary-funded position. Employment is subject to the availability of funding and may cease at the time funding for this employment is depleted.

• NOTE: Please have all documents ready when applying so they can be attached at that time.Once the online submission process is finalized, the system does not allow applicants to submit additional documents later.

Are you ready to unleash YOUR potential?

As a next-generation public research university and Forbes-ranked top employer in Florida, we are a community of thinkers, doers, creators, innovators, healers, and leaders striving to create broader prosperity and help shape a better future. No matter what your role is, when you join Knight Nation, you’ll play an integral role at one of the most impactful universities in the country. You’ll be met with opportunities to connect and collaborate with talented faculty, staff, and students across 13 colleges and multiple campuses, engaging in impactful work that makes a positive difference. Your time at UCF will provide you with many meaningful opportunities to grow, you’ll work alongside talented colleagues on complex projects that will challenge you and help you gain new skills and you’ll have countless rewarding experiences that go well beyond a paycheck.

Working at UCF has its perks! UCF offers:

• Benefit packages, including Medical, Dental, Vision, Life Insurance, Flexible Spending, and Employee Assistance Program 

• Paid time off, including annual and sick time off and paid holidays

• Retirement savings options 

• Employee discounts, including tickets to many Orlando attractions 

• Education assistance 

• Flexible work environment 

• And more…For more benefits information, view the UCF Employee Benefits Guide.

Dive into our Total Rewards Calculator to discover the diverse selection available to you, giving you a glimpse into the benefits that together shape your comprehensive rewards package at UCF.

Unless explicitly stated on the job posting, it is UCF’s expectation that an employee of UCF will reside in Florida as of the date the employment begins.

#LI-ONSITE

#CollegeofHealthProfessionsandSciences #UCFOpenings #MedicalSecretary

Department

Work Schedule

Type of Appointment

Expected Salary

Job Posting End Date

Veteran’s Preference:   

Preference will be given to eligible veterans and their eligible spouses in accordance with Chapter 295 of the Florida Statutes. Applicants claiming preference are responsible for providing required documentation by the closing date of the position. For more information on Veterans’ Preference, please visit http://hr.ucf.edu/files/VeteransPreference.pdf

As a Florida public university, the University of Central Florida makes all application materials and selection procedures available to the public upon request.  

UCF is proud to be a smoke-free campus and an E-Verify employer. 

If an accommodation due to a disability is needed to apply for this position, please call 407-823-1336 or email onac@ucf.edu.