Knights Experience Team (kNEXT):
The University of Central Florida’s (UCF’s) the Knights Experience Team (kNEXT) primarily provides customer service to the Finance Business Centers (FBCs) and the Human Resources Business Centers (HRBC's) employees, assisting with various tasks as needed. kNEXT also provides administrative support services to staff across all colleges and divisions of the University. kNEXT is designed to reduce the administrative burden on individual colleges, consolidate transaction-based functions, create economies of scale, and improve backroom process efficiency so the colleges can better focus resources on their mission.
The team is made up of HR Specialists, Travel/Procurement Specialists, and Customer Care Coordinators who will provide information and support across campus, reduce administrative burden, and empower employees to learn and grow. These Specialists will operate as campus experts on processes and procedures, support training and development, provide specialized reporting and analytics, and support central office transactions. All employees within kNEXT will also work to continuously improve processes and workflows.
The purpose of kNEXT is to ensure that the services provided meet or exceed expected performance levels and satisfy the needs of the faculty/staff/students (colleges/divisions).
The Opportunity:
The Travel/Procurement Specialist acts as the primary point of contact for the division(s) supported by kNEXT for all procurement-related and travel-related activities. The Travel/Procurement Specialist supports Travel/Procurement Coordinators within the Finance Business Centers (FBCs) by acting as experts on procurement-related and travel-related processes and procedures and provide training.
Responsibilities:
Support requests for the procurement of goods and services ensuring applicable policies and regulations are adhered to and transactions are processed timely and properly reflect the receipt of goods or services.
Research suppliers and obtain quotes for goods and services, as needed. Identify and review applicable contracts or the need for a Waiver of Competition and Sole Source Certification in accordance with policies and regulations.
Initiate and review requisitions, manage purchase orders, and initiate change orders, as needed. Create receipts and supplier invoices or purchasing card transactions to ensure timely payments.
Reconcile/verify purchasing card transactions ensuring applicable policies and regulations are adhered to and transactions are allowable, required documentation is provided, and transactions are accurate.
Support travel requests creating and reviewing Spend Authorizations and Expense Reports. Assist with travel arrangements, receipt/documentation collection, and travel advance and reimbursement requests to ensuring applicable policies and regulations are adhered to.
Support Travel/Procurement Coordinators within the Finance Business Centers (FBCs) as experts on procurement-related and travel-related processes and procedures.
Continuously review and improve processes to increase operational efficiency and effectiveness. Support travel and procurement training efforts.
Other job-related duties as assigned.
Minimum Qualifications:
High School Diploma or equivalent and (2+) years of relevant experience or combination of relevant comparable education and experience or an equivalent combination of education and experience pursuant to Fla. Stat. 112.219. Click here for more information.
Preferred Qualifications:
3+ years of experience supporting procurement, travel, AP/AR, and/or customer service-related activities.
Working knowledge of financial, procurement, and travel rules, regulations, processes, and procedures.
Understands the importance of and can demonstrate commitment to providing high-quality customer service.
Excellent oral and written communication skills to explain facts, processes, and procedures to others.
Ability to work effectively independently and embrace being part of a team environment.
Excellent organizational skills and attention to detail.
Capable of using logic and reasoning to identify the solutions, conclusions, or approaches to problems.
Bachelor's degree.
Workday, PeopleSoft, and/or Microsoft: Outlook, Excel and Teams experience.
Ability to use computers and computer systems (including hardware and software) to support, configure, run reports, enter data, or process information.
Special Instructions to the Applicants:
The hourly rate for a well-qualified candidate is expected to be around $22.57 based on a combination of education and experience.
Are you ready to unleash YOUR potential?
As a next-generation public research university and Forbes-ranked top employer in Florida, we are a community of thinkers, doers, creators, innovators, healers, and leaders striving to create broader prosperity and help shape a better future. No matter what your role is, when you join Knight Nation, you’ll play an integral role at one of the most impactful universities in the country. You’ll be met with opportunities to connect and collaborate with talented faculty, staff, and students across 13 colleges and multiple campuses, engaging in impactful work that makes a positive difference. Your time at UCF will provide you with many meaningful opportunities to grow, you’ll work alongside talented colleagues on complex projects that will challenge you and help you gain new skills and you’ll have countless rewarding experiences that go well beyond a paycheck.
Working at UCF has its perks! UCF offers:
Benefit packages, including Medical, Dental, Vision, Life Insurance, Flexible Spending, and Employee Assistance Program
Paid time off, including annual and sick time off and paid holidays
Retirement savings options
Employee discounts, including tickets to many Orlando attractions
Education assistance
Flexible work environment
And more…For more benefits information, view the UCF Employee Benefits Guide.
Dive into our Total Rewards Calculator to discover the diverse selection available to you, giving you a glimpse into the benefits that together shape your comprehensive rewards package at UCF.
Unless explicitly stated on the job posting, it is UCF’s expectation that an employee of UCF will reside in Florida as of the date the employment begins.
#LI-HYBRID
Department
kNEXTWork Schedule
Monday - Friday 8:00AM - 5:00PM HybridType of Appointment
RegularExpected Salary
$20.29 to NegotiableJob Posting End Date
04-09-2025-12-00-AMEqual Employment Opportunity Statement:
The University of Central Florida is an Equal Opportunity Employer.
As a Florida public university, UCF makes all application materials and selection procedures available to the public upon request.
The University of Central Florida is proud to be a smoke-free campus and an E-Verify employer.”
If an accommodation due to a disability is needed to apply for this position, please call 407-823-1336 or email oie@ucf.edu.
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