Workday Administrator III

UCF IT:

The UCF IT Department within Facilities and Business Operations team at UCF is committed to creating a supportive and welcoming environment for our faculty, staff, students, and the broader community. We take pride in delivering exceptional service, sharing our expertise, and upholding the highest standards to ensure a world-class campus experience.

Please visit us at: https://fs.ucf.edu/ or Facebook and Instagram: UCF Facilities

The Opportunity:

The UCF IT Department within Facilities and Business Operations is seeking to hire a Workday Administrator III. This role is responsible for managing, configuring, and optimizing the university’s cloud‑based Workday ERP system to ensure strong performance, reliability, and alignment with organizational needs. The Workday Administrator III plays a pivotal role not only in system maintenance and troubleshooting, but also in developing, enhancing, and refining business processes within Workday to support operational efficiency. This position serves as a strategic problem‑solver, leveraging deep functional expertise and advanced Workday knowledge to propose, design, and implement system and business process solutions that address complex organizational challenges.

Responsibilities:

• Manage and facilitate the day to day operations of the Workday ERP system.

• Configure the Workday ERP system according to functional and technical requirements.

• Lead data mapping and data conversion activities.

• Configure and test business processes and workflows within the Workday ERP system.

• Monitor system performance, diagnose and troubleshoot issues, and conduct regular system audits to ensure data integrity.

• Address system and data integrity issues in partnership with other IT teams and business stakeholders.

• Coordinate system upgrades and maintenance activities for assigned functional areas.

• Manage projects aimed at solving business problems and improving system efficiency and functionality.

• Collaborate with business stakeholders to identify opportunities for system enhancements, support governance processes, prioritize work, propose solutions, and facilitate decision making.

• Document tasks, decisions, requirements, and progress in the work management system.

• Develop complex functional, technical, design, and business process specification documentation for Workday implementations.

• Provide end user support, training, and documentation.

• Mentor and guide student apprentices.

• Mentor colleagues with less experience in Workday or functional processes.

• Perform other duties as assigned.

Minimum Qualifications:

Bachelor’s degree and 4 years of relevant experience; or High School Diploma (or equivalent) and 8 years of relevant work experience in lieu of degree or an equivalent combination of education and experience pursuant to Fla. Stat. 112.219(6).

Preferred Qualifications:

• Experience supporting Workday functionality, including the development of custom reports.

• Extensive hands on experience configuring and administrating multiple Workday modules (e.g., Finance, Security and Procurement).

• Experience supporting ledger, accounting, and finance related processes within a Workday environment.

• Strong knowledge of ERP concepts, data structures, integrations, and business process design.

• Experience collaborating with business stakeholders to identify system enhancement opportunities and propose technical solutions.

• Strong analytical and problem-solving skills with the ability to translate business needs into system configurations.

The most successful candidates may possess the following qualities:  

• Bachelor’s degree in Information Technology, Business Administration, Human Resources, Finance, or a related field.

• Workday certifications in applicable functional areas.

• Experience in a higher education IT environment or similarly complex organizational setting.

• Demonstrated ability to perform data mapping, conversion, and migration activities.

• Ability to act as a technical project manager for small to medium sized projects.  Experience creating technical documentation, functional specifications, and end user training materials. Excellent communication skills and the ability to mentor colleagues and student apprentices.

• Experience working within structured IT service processes such as change management, incident management, and request management.

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As a Florida public university, the University of Central Florida makes all application materials and selection procedures available to the public upon request.  

UCF is proud to be a smoke-free campus and an E-Verify employer. 

If an accommodation due to a disability is needed to apply for this position, please call 407-823-1336 or email onac@ucf.edu.

For general application or posting questions, please email talent@ucf.edu.