Academic Support Coordinator II

Access and Community Engagement:

Access and Community Engagement collaborates both internally and with community partners to integrate access and belonging into the University’s mission. Utilizing data-informed strategies, we advance educational access and belonging for all students, including those of non-traditional backgrounds such as first-generation college students, military and veteran students, students with disabilities and unique abilities, and students with limited resources. In addition, we facilitate faculty, staff, and student development by creating opportunities for open dialogue and free expression of all viewpoints, thereby fostering civil discourse and creating inclusive teaching and learning environments.

The Opportunity: 

UCF Access and Community Engagement seeks applicants for an Academic Support Coordinator II. The Academic Support Coordinator is responsible for developing, implementing, and managing initiatives designed to support the academic and personal success of students. This role involves coordinating programming such as workshops, mentoring, and recognition events, while leveraging data to track student progress and identify areas for improvement. The Coordinator also collaborates with campus departments to foster a supportive environment and advocate for the unique needs of first-generation students, ensuring they feel connected, engaged, and empowered throughout their college experience.

Responsibilities:

• Design, implement, and oversee evidence-based programs tailored to address the unique challenges and needs of first-generation students, ensuring their academic, personal, and professional success.

• Utilize institutional data, student feedback, and national benchmarks to identify barriers to success and create targeted initiatives that promote retention, persistence, and graduation rates.

• Develop outreach and engagement strategies to increase awareness and participation among first-generation students, ensuring equitable access to programs and services.

• Plan, develop, and implement a comprehensive First-Gen Awareness Week to celebrate and support the achievements of first-generation college students. Organize events and ceremonies that celebrate the academic, personal, and professional accomplishments of first-generation students, creating a sense of pride and community.

• Design comprehensive evaluation frameworks tailored to assess the effectiveness and impact of each program, aligning with institutional goals and strategic priorities.

• Collaborate with campus partners, including faculty, student organizations, and staff to a range of events and programs.

• Assist with Soar Success Program coordinating co-curricular activities.

• Other duties as assigned.

Minimum Qualifications: 

Bachelor's or Master's degree and 2+ years of relevant experience, or an equivalent combination of education and experience pursuant to Fla. Stat. 112.219. Click here for more information

Preferred Qualifications:

We welcome candidates with experience in any of the following areas:

• Experience working with college students, particularly in academic support, student support, or advising roles.

• Experience in programming, particularly in designing, implementing, and managing initiatives aimed at supporting student success.

• Experience in program assessment and evaluation, with the ability to design comprehensive frameworks to measure program effectiveness.

• Experience in event planning and program coordination, specifically events that enhance student engagement and foster a sense of belonging.

• Strong background in outreach and engagement strategies, with a demonstrated ability to increase awareness and participation among students.

• Excellent communication skills, with the ability to effectively engage and empower students, as well as collaborate with faculty, staff, and campus partners.

• Strong organizational skills, with the ability to juggle multiple tasks and projects while maintaining attention to detail and meeting deadlines.

Special Instructions to the Applicants:

Occasional programming may take place on nights or weekends.

Are you ready to unleash YOUR potential?  

As a next-generation public research university and Forbes-ranked top employer in Florida, we are a community of thinkers, doers, creators, innovators, healers, and leaders striving to create broader prosperity and help shape a better future. No matter what your role is, when you join Knight Nation, you’ll play an integral role at one of the most impactful universities in the country. You’ll be met with opportunities to connect and collaborate with talented faculty, staff, and students across 13 colleges and multiple campuses, engaging in impactful work that makes a positive difference. Your time at UCF will provide you with many meaningful opportunities to grow, you’ll work alongside talented colleagues on complex projects that will challenge you and help you gain new skills and you’ll have countless rewarding experiences that go well beyond a paycheck. 

Working at UCF has its perks! UCF offers: 

• Benefit packages, including Medical, Dental, Vision, Life Insurance, Flexible Spending, and Employee Assistance Program   

• Paid time off, including annual and sick time off and paid holidays  

• Retirement savings options   

• Employee discounts, including tickets to many Orlando attractions   

• Education assistance   

• Flexible work environment 

• And more…For more benefits information, view the UCF Employee Benefits Guide.   

Dive into our Total Rewards Calculator to discover the diverse selection available to you, giving you a glimpse into the benefits that together shape your comprehensive rewards package at UCF. 

Unless explicitly stated on the job posting, it is UCF’s expectation that an employee of UCF will reside in Florida as of the date the employment begins.

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Equal Employment Opportunity Statement:

The University of Central Florida is an Equal Opportunity Employer. 

As a Florida public university, UCF makes all application materials and selection procedures available to the public upon request.   

The University of Central Florida is proud to be a smoke-free campus and an E-Verify employer.”  

If an accommodation due to a disability is needed to apply for this position, please call 407-823-1336 or email oie@ucf.edu.