Application Systems Analyst ll

Student Success and Well-Being Student Financial Assistance: 

Student Financial Assistance is dedicated to supporting UCF's mission and goals through the efficient delivery of student aid. The Office provides UCF students with a comprehensive offering of financial assistance options to support student success and the attainment of a university degree.

The Opportunity:

The UCF Student Success and Well Being Student Financial Assistance department is currently accepting applications for an Application Systems Analyst II. This role implements IT solutions to address business needs and meets with stakeholders to gather detailed functional needs and possible solutions. This position ensures compliance with strategic plans, policies, and procedures for university programs and software applications. This role develops, implements, upgrades, tests, converts, and supports systems and applications. This position also supports modules and functionality within the system including analysis for implementations, and provides upgrades, testing, conversion, and on-going support for assigned areas.

Responsibilities:

• Writes packaging equations and packaging plans in Peoplesoft to facilitate mass packaging and repackaging of federal, state, and institutional financial aid award programs.

• Designs and runs queries to ensure compliance of financial aid policies.

• Seeks innovative methods of extracting information from the Student Information System to uncover potential problems in compliance and anticipates and circumvents future problems. Supervising member(s) of the SFA IT support team.

• Translates requirements into technical system specifications, components, estimates and project plans.

• Manages deliverables and project documentation and facilitates project meetings.

• Delivers functional design specifications.

• Works with Technical team to develop estimates to develop and deploy solutions.

• Works independently with general supervision.

• Problems faced are difficult but typically not complex.

• May influence others within the job area through explanation of facts, policies and practices.

Updates:

• Reviews and analyzes UCF system processes and administrative business processes and procedures for reengineering and automation.

• Identifies improvement needs.

• Assists with implementation of patches and upgrades.

• Communicates, verifies, and tests desired functionality changes.

Problem Solving:

• Investigates errors, diagnoses problems, documents the problem, tracks issues, and recommends solutions.

• Performs diagnostics, troubleshoots problems, and escalates problems to vendors.

• Assures appropriate and prompt solutions to system and end user issues.

• Coordinates problem resolution with other team members and UCF support resources.

• Ensures open communication of issues and resolutions.

Minimum Qualifications:

Bachelor’s degree and 2+ years of relevant experience; or High School Diploma (or equivalent) and 6 years of relevant work experience in lieu of degree, or an equivalent combination of education and experience pursuant to Fla. Stat. 112.219. Click here for more information

Preferred Qualifications:

• Experience with Financial Aid Administration.

• Experience with PeopleSoft Oracle.

• Supervisory Experience.

Are you ready to unleash YOUR potential?

As a next-generation public research university and Forbes-ranked top employer in Florida, we are a community of thinkers, doers, creators, innovators, healers, and leaders striving to create broader prosperity and help shape a better future. No matter what your role is, when you join Knight Nation, you’ll play an integral role at one of the most impactful universities in the country. You’ll be met with opportunities to connect and collaborate with talented faculty, staff, and students across 13 colleges and multiple campuses, engaging in impactful work that makes a positive difference. Your time at UCF will provide you with many meaningful opportunities to grow, you’ll work alongside talented colleagues on complex projects that will challenge you and help you gain new skills and you’ll have countless rewarding experiences that go well beyond a paycheck.

Working at UCF has its perks!  UCF offers:

• Benefit packages, including Medical, Dental, Vision, Life Insurance, Flexible Spending, and Employee Assistance Program 

• Paid time off, including annual and sick time off and paid holidays

• Retirement savings options 

• Employee discounts, including tickets to many Orlando attractions 

• Education assistance 

• Flexible work environment 

• And more…For more benefits information, view the UCF Employee Benefits Guide.

Dive into our Total Rewards Calculator to discover the diverse selection available to you, giving you a glimpse into the benefits that together shape your comprehensive rewards package at UCF.

Unless explicitly stated on the job posting, it is UCF’s expectation that an employee of UCF will reside in Florida as of the date the employment begins.

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As a Florida public university, the University of Central Florida makes all application materials and selection procedures available to the public upon request.  

UCF is proud to be a smoke-free campus and an E-Verify employer. 

If an accommodation due to a disability is needed to apply for this position, please call 407-823-1336 or email onac@ucf.edu.