Assistant Director, Gift Services

Advancement & Partnerships:

Join our dynamic and growing Advancement & Partnerships team as we work together to power partnerships and transform lives through philanthropy.

Together, we can unleash the potential of people and ideas to positively change the world.  Your efforts on our team will help us to build the University for the Future.

The Opportunity:

We are seeking an experienced and detail-oriented professional to serve as the Assistant Director of Gift Services. This role is essential in ensuring that gifts are recorded accurately, donor intent is honored, and our philanthropic efforts are supported by efficient, reliable systems and processes.

As a leader, the Assistant Director oversees daily operations of the Gift Services team, optimizes business processes, and maintains compliance with institutional, legal, and regulatory standards. This position requires a balance of operational oversight, technical expertise, and team leadership.

Classification Title: Assistant Director, Gift Administration

Responsibilities:

Team Leadership & Operations:

• Supervise the Gift Services team with a focus on accuracy, responsiveness, and efficiency.

• Oversee day-to-day gift processing operations and serve as a backup for processing batches when needed.

• Track and report team performance to ensure quality and timeliness.

Gift Processing & Quality Assurance:

• Ensure accuracy of all recorded gifts by validating batches and reviewing entries in line with university policies and IRS guidelines.

• Oversee gift posting from the donor database (Blackbaud CRM) to the university’s financial system (Workday).

• Manage adjustments to recorded gifts, ensuring compliance with donor intent and institutional requirements.

Major & Complex Gift Administration:

• Support major gift commitments, including adjustments to funds, schedules, and donor agreements.

• Provide backup support for entering and managing major gift commitments.

Financial Close & Compliance:

• Lead and participate in monthly, fiscal year-end, and calendar year-end gift processing and adjustment activities.

• Maintain up-to-date knowledge of IRS charitable contribution rules and best practices in gift recording.

• Represent UCF in professional networks to stay informed on trends in philanthropy and gift administration.

Minimum Qualifications: 

Bachelor's or Master's degree and 2+ years of relevant experience, or an equivalent combination of education and experience pursuant to Fla. Stat. 112.219(6).

Preferred Qualifications:

• Experience with gift management and database systems, preferably in a higher education or non-profit setting.

• Proven ability to evaluate and improve business processes.

• Familiarity with Blackbaud CRM or similar.

• Experience with event registration systems and processes.

• Strong understanding of IRS charitable contribution rules and regulations.

The most successful candidates may possess the following qualities:

• Excellent attention to detail and organizational skills.

• Strong analytical and problem-solving skills.

• Ability to work independently and as part of a team.

• Strong communication and interpersonal skills.

Special Instructions to the Applicants:

Advancement and Partnerships values the unique contributions that each team member brings to our division. The determination of a successful candidate's starting salary will vary based on several factors, including education and relevant experience.

Applicant must be authorized to work for any U.S. employer, as sponsorship is not available for this position.

Classification Title: Assistant Director, Gift Administration

Are you ready to unleash YOUR potential?  

As a next-generation public research university and Forbes-ranked top employer in Florida, we are a community of thinkers, doers, creators, innovators, healers, and leaders striving to create broader prosperity and help shape a better future. No matter what your role is, when you join Knight Nation, you’ll play an integral role at one of the most impactful universities in the country. You’ll be met with opportunities to connect and collaborate with talented faculty, staff, and students across 13 colleges and multiple campuses, engaging in impactful work that makes a positive difference. Your time at UCF will provide you with many meaningful opportunities to grow, you’ll work alongside talented colleagues on complex projects that will challenge you and help you gain new skills and you’ll have countless rewarding experiences that go well beyond a paycheck.

Working at UCF has its perks! UCF offers: 

• Benefit packages, including Medical, Dental, Vision, Life Insurance, Flexible Spending, and Employee Assistance Program 

• Paid time off, including annual and sick time off and paid holidays

• Retirement savings options 

• Employee discounts, including tickets to many Orlando attractions 

• Education assistance 

• And more…For more benefits information, view the UCF Employee Benefits Guide.

Dive into our Total Rewards Calculator to discover the diverse selection available to you, giving you a glimpse into the benefits that together shape your comprehensive rewards package at UCF.

Unless explicitly stated on the job posting, it is UCF’s expectation that an employee of UCF will reside in Florida as of the date the employment begins.

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As a Florida public university, the University of Central Florida makes all application materials and selection procedures available to the public upon request.  

UCF is proud to be a smoke-free campus and an E-Verify employer. 

If an accommodation due to a disability is needed to apply for this position, please call 407-823-1336 or email onac@ucf.edu.

For general application or posting questions, please email talent@ucf.edu.