Construction Support Manager

Facilities and Business Operations:

Facilities and Business Operations at UCF is dedicated to fostering a conducive educational environment for our faculty, staff, students, and the broader community. We are committed to excellence, providing unparalleled expertise, and maintaining a world-class standard in service.

Please visit us at: https://fs.ucf.edu/ or Facebook and Instagram: UCF Facilities

The Opportunity:

Join our Planning, Design, and Construction (PDC) team as a key leader overseeing the Construction Support Team. This role plays a vital part in managing administrative project processes including assigning, coordinating, tracking, and closing projects. You will work closely with the Assistant Vice President (AVP) of PDC, PDC Project Portfolio Managers, the Planning and Design division, the Information Technology and Operations division, and Utilities and Engineering Services’ (UES) Maintenance Planners. Additionally, you will oversee the selection process and post-project evaluations for architects, engineers, construction managers, and Continuing Service Contractors through the Construction Project Coordinator.

In this position, you will also guide the Applications Manager on the Database Service Team for Facilities and Business Operations’ (FBO) Project Management Information System (PMIS), responsible for conceptualizing, developing, testing, implementing, and maintaining data reporting and analytics. You will manage project management processes across the five Project Portfolios, the Planning and Design Division, and UES’s Maintenance Planners. As a critical member of the PDC leadership team, you will contribute to the development of processes and strategic direction for PDC. Work will be performed under the supervision of the AVP, PDC.

Responsibilities:

• Lead the PDC Construction Support Team, overseeing services for the Planning and Design, Design and Construction, IT Projects, and UES Maintenance divisions. Supervise Project Coordinators and Assistants, ensuring accurate processing of project intake and close-out in the project management system. Provide input on project monitoring/reporting and contribute to the strategic direction of PDC.

• Serve as the primary liaison for the department’s PMIS, collaborating with the Applications Manager to support FBO staff, campus stakeholders, and vendors. Guide system use, project setup, updates, and close-out processes. Partner to develop, test, and implement new reports and data tools, and manage system testing and troubleshooting.

• Oversee the administrative processes for 300+ annual projects, including request collection, organization, approval, and vendor selection. Ensure project compliance with schedules, budgets, deliverables, and UCF standards, while addressing issues in design, construction, permitting, and close-out processes.

• Lead integration efforts with FBO departments, Administration and Finance, and the ERP software team. Generate and distribute reports, ensuring data accuracy. Continuously seek process improvements, develop forms, and contribute to updates in the Project Manager Manual.

Minimum Qualifications:

Bachelor’s degree and 2 years of relevant experience; or High School Diploma (or equivalent) and 6 years of relevant work experience in lieu of degree. Or an equivalent combination of education and experience pursuant to Fla. Stat. 112.219. Click here for more information

Preferred Qualifications:

• 5+ years experience in project support or a similar role within the construction industry, with proven experience overseeing project support functions including intake, planning, design, and close-out.

• Demonstrated experience in leading and managing teams, with strong mentoring, training, and performance management skills.

• Experience collaborating with project management information system teams to facilitate reporting needs. Familiarity with Project Management Information Systems such as Trimble Unity Construct, Procore, or similar systems is highly desirable.

• In-depth understanding of construction project processes, including project intake, scheduling, budgeting, vendor selection, permitting, and project close-out procedures.

• Knowledgeable in job solicitation, including vendor selection, contract management, and maintaining positive client relationships.

• Bachelor’s degree in construction management, or a related field. Advanced degrees or certifications related to the construction field (e.g., PMP, CCM) are a plus.

• Excellent verbal and written communication skills, with the ability to interact effectively with internal teams, stakeholders, and external vendors.

• Strong analytical and problem-solving skills, with a proactive approach to identifying and resolving issues.

• Ability to work effectively in a dynamic environment, manage multiple priorities, and adapt to changing project needs.

Special Instructions to the Applicants:

Position requires a valid Class E driver’s license. The position may involve driving to various locations on and off campus to conduct University business.

If you are selected as the final candidate for an employment opportunity, both your position and salary will be significantly based upon the information that you have provided in your application for employment. We urge you to please take the time to complete the application in its entirety.

Classification Title: Database Administrator II

Are you ready to unleash YOUR potential?

As a next-generation public research university and Forbes-ranked top employer in Florida, we are a community of thinkers, doers, creators, innovators, healers, and leaders striving to create broader prosperity and help shape a better future. No matter what your role is, when you join Knight Nation, you’ll play an integral role at one of the most impactful universities in the country. You’ll be met with opportunities to connect and collaborate with talented faculty, staff, and students across 13 colleges and multiple campuses, engaging in impactful work that makes a positive difference. Your time at UCF will provide you with many meaningful opportunities to grow, you’ll work alongside talented colleagues on complex projects that will challenge you and help you gain new skills and you’ll have countless rewarding experiences that go well beyond a paycheck.

Working at UCF has its perks!  UCF offers:

• Benefit packages, including Medical, Dental, Vision, Life Insurance, Flexible Spending, and Employee Assistance Program 

• Paid time off, including annual and sick time off and paid holidays

• Retirement savings options 

• Employee discounts, including tickets to many Orlando attractions 

• Education assistance 

• Flexible work environment 

• And more…For more benefits information, view the UCF Employee Benefits Guide.

Dive into our Total Rewards Calculator to discover the diverse selection available to you, giving you a glimpse into the benefits that together shape your comprehensive rewards package at UCF.

Unless explicitly stated on the job posting, it is UCF’s expectation that an employee of UCF will reside in Florida as of the date the employment begins.

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Equal Employment Opportunity Statement:

The University of Central Florida is an Equal Opportunity/Affirmative Action Employer including Disabled/Vets.  Click on UCF's Equal Opportunity Statement to view the President’s Statement.

The UCF affirmative action plans for qualified individuals with disabilities and protected Veterans are available for inspection in the Office of Institutional Equity, Monday through Friday, from 9:00 a.m. to 5:00 p.m., upon request.

As a Florida public university, UCF makes all application materials and selection procedures available to the public upon request. 

The University of Central Florida is proud to be a smoke-free campus and an E-Verify employer.