Manager, Information Technology I

CREOL, College of Optics & Photonics:

CREOL, the College of Optics and Photonics offers M.S. and Ph.D. degrees in Optics and Photonics and a B.S. degree in Photonic Science and Engineering. The faculty engages in a broad spectrum of research covering all areas of optics and photonics, ranging from fundamental physics to device and systems research. The college has 35 core faculty members, over 19 faculty members with joint appointments, about 60 research scientists and postdoctoral fellows, over 130 graduate students, and 170 undergraduate students. Additional information is available at https://www.creol.ucf.edu.

UCF and its 13 colleges provide opportunities to almost 72,000 students, offering 194 bachelor's and master's degrees and 34 doctoral programs. Students come from all 50 states and over 147 countries. As one of the largest universities in the country, UCF is committed to innovative community partnerships, world class research with local and global impact, and the integration of technology and learning.

The Opportunity:

Manager, Information Technology I is responsible for managing the Information Technology (IT) for CREOL, College of Optics and Photonics. It is essential to all academic, administrative and research operations. This position serves as liaison with central university IT and makes decisions on software usage and recommendations. The position is also responsible for setting up network infrastructure and controls network accessibility, as well as developing and managing CREOL's website. 

Responsibilities:

• Manage, maintain, upgrade and troubleshoot CREOL file server, CREOL Web Server and License servers. Budgetary authority for certain college IT purchases as well as contract & grants purchases.

• Manage CREOL website. Develop the website, add web pages, update and organize content using Wordpress. This would also include maintaining the college's intranet and associated databases with ASP.NET and MSSQL.

• Maintain the operating systems on general use classroom computers. This would include, but not limited to, installing and updating specialized software as needed by instructors, troubleshoot multimedia equipment, coordinate with repairs OIR, knowledge of Zoom, and Microsoft Teams to aid with classroom and meeting delivery techniques.

• Represent the College as the IT Liaison. This would include attending the monthly CITC meetings and other IT-related meetings as needed. Coordinate Shared Services with UCF IT to include reviewing and updating current services as needed. Perform Security Coordinator functions such as following up on malware reports. Liaise with Campus Security and University Audit.

• Responsible for Access control. Grant and revoke access to resources, such as computers, file shares and websites, using Active Directory users and groups.

• Oversee end user support for CREOL faculty, staff, scientists and students. Includes the recommendation, installation, troubleshooting and repair of IT related hardware and software. Manage loaner laptops (16) that were purchased with Tech Fee money. Submits Tech Fee proposals on behalf of the college as needs arise.

• Negotiate and manage the purchase of new licenses and payment maintenance on existing software licenses (i.e. COMSOL).  This would include managing floating licenses.

• Duties as directed by Finance Director and Dean of the College.

Minimum Qualifications:

Bachelor’s degree and 4 years of relevant experience; or High School Diploma (or equivalent) and 8 years of relevant work experience in lieu of degree. Or an equivalent combination of education and experience pursuant to Fla. Stat. 112.219. Click here for more information

Preferred Qualifications:

• Master's Degree and 2 years of relevant experience.

• Experience managing a team.

• Familiarity with ServiceNow.

• Exceptional organizational and time management skills with meticulous attention to detail, analytical, problem-solving, and following through.

Additional Application Materials Required:

In addition to your application, please submit a resume.

Are you ready to unleash YOUR potential?

As a next-generation public research university and Forbes-ranked top employer in Florida, we are a community of thinkers, doers, creators, innovators, healers, and leaders striving to create broader prosperity and help shape a better future. No matter what your role is, when you join Knight Nation, you’ll play an integral role at one of the most impactful universities in the country. You’ll be met with opportunities to connect and collaborate with talented faculty, staff, and students across 13 colleges and multiple campuses, engaging in impactful work that makes a positive difference. Your time at UCF will provide you with many meaningful opportunities to grow, you’ll work alongside talented colleagues on complex projects that will challenge you and help you gain new skills and you’ll have countless rewarding experiences that go well beyond a paycheck.

Working at UCF has its perks!  UCF offers:

• Benefit packages, including Medical, Dental, Vision, Life Insurance, Flexible Spending, and Employee Assistance Program 

• Paid time off, including annual and sick time off and paid holidays

• Retirement savings options 

• Employee discounts, including tickets to many Orlando attractions 

• Education assistance 

• Flexible work environment 

• And more…For more benefits information, view the UCF Employee Benefits Guide click here.

Unless explicitly stated on the job posting, it is UCF’s expectation that an employee of UCF will reside in Florida as of the date the employment begins.

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Equal Employment Opportunity Statement:

The University of Central Florida is an Equal Opportunity/Affirmative Action Employer including Disabled/Vets.  Click on UCF's Equal Opportunity Statement to view the President’s Statement.

The UCF affirmative action plans for qualified individuals with disabilities and protected Veterans are available for inspection in the Office of Institutional Equity, Monday through Friday, from 9:00 a.m. to 5:00 p.m., upon request.

As a Florida public university, UCF makes all application materials and selection procedures available to the public upon request. 

The University of Central Florida is proud to be a smoke-free campus and an E-Verify employer.