Office Support Assistant

Student Success and Well-Being – Office of Student Financial Assistance:

Student Financial Assistance is dedicated to supporting UCF's mission and goals through the efficient delivery of student aid. The office provides UCF students with a comprehensive offering of financial assistance options to support student success and the attainment of a university degree.

The Opportunity:

UCF’s Student Success and Well-Being Office of Student Financial Assistance is currently accepting applications for an Office Support Assistant. This role will serve as the primary receptionist, providing a welcoming and professional front-line presence for visitors and inquiries. This role includes receiving and processing incoming mail, including checks, while ensuring accurate documentation and secure handling. Responsibilities also involve coordinating scheduling efforts, managing meeting space logistics, supporting file storage systems, and performing data entry to maintain organized and up-to-date records.

This is an Auxiliary-funded position. Employment is subject to the availability of funding and may cease at the time funding for this employment is depleted.

Responsibilities:

External and Internal Relations:

• Greets visitors and directs them to the correct location.

• Answers external phone calls and directs inquiries correctly within the organization.

• Provides information for routine inquiries.

• Accepts and signs for deliveries.

• Screens, sorts, and distributes mail.

Office Support:

• Ensures standard office machinery (e.g. phones, printers, copiers, and fax) is in working order.

• Supports scheduling efforts of individuals and meeting spaces.

• Assists with routine data entry requests.

• Handles the closing and opening of office/meeting spaces.

• Assists other administrative support personnel in efforts to manage office.

Communications Support:

• Assists in mass communications/mailings (includes mail merges or database reports).

• Prepares and maintains files in accordance with established guidelines and/or templates.

• Assists in outreach to external constituents, under direction of supervisor.

Minimum Qualifications:

High School Diploma or equivalent and 0+ years of relevant experience.

Preferred Qualifications:

• Experience in a Higher Education Environment.

• Experience with virtual meeting platforms.

Special Instructions to the Applicants:

This is an Auxiliary-funded position. Employment is subject to the availability of funding and may cease at the time funding for this employment is depleted.

Are you ready to unleash YOUR potential?

As a next-generation public research university and Forbes-ranked top employer in Florida, we are a community of thinkers, doers, creators, innovators, healers, and leaders striving to create broader prosperity and help shape a better future. No matter what your role is, when you join Knight Nation, you’ll play an integral role at one of the most impactful universities in the country. You’ll be met with opportunities to connect and collaborate with talented faculty, staff, and students across 13 colleges and multiple campuses, engaging in impactful work that makes a positive difference. Your time at UCF will provide you with many meaningful opportunities to grow, you’ll work alongside talented colleagues on complex projects that will challenge you and help you gain new skills and you’ll have countless rewarding experiences that go well beyond a paycheck.

Working at UCF has its perks!  UCF offers:

• Benefit packages, including Medical, Dental, Vision, Life Insurance, Flexible Spending, and Employee Assistance Program 

• Paid time off, including annual and sick time off and paid holidays

• Retirement savings options 

• Employee discounts, including tickets to many Orlando attractions 

• Education assistance 

• Flexible work environment 

• And more…For more benefits information, view the UCF Employee Benefits Guide.

Dive into our Total Rewards Calculator to discover the diverse selection available to you, giving you a glimpse into the benefits that together shape your comprehensive rewards package at UCF.

Unless explicitly stated on the job posting, it is UCF’s expectation that an employee of UCF will reside in Florida as of the date the employment begins.

#LI-ONSITE

Department

Work Schedule

Type of Appointment

Expected Salary

Job Posting End Date

Veteran’s Preference:   

Preference will be given to eligible veterans and their eligible spouses in accordance with Chapter 295 of the Florida Statutes. Applicants claiming preference are responsible for providing required documentation by the closing date of the position. For more information on Veterans’ Preference, please visit http://hr.ucf.edu/files/VeteransPreference.pdf

As a Florida public university, UCF makes all application materials and selection procedures available to the public upon request.   

The University of Central Florida is proud to be a smoke-free campus and an E-Verify employer.

If an accommodation due to a disability is needed to apply for this position, please call 407-823-1336 or email oie@ucf.edu.