Student Care Coordinator I

The Opportunity:

The UCF Student Success and Well-Being Counseling and Psychological Services (CAPS) is currently accepting applications for a Student Care Coordinator I. This position is in Counseling and Psychological Services and supports the mental health of UCF students by providing case management services to students.

Responsibilities:

• Develops and implements systems for follow-up with students who have been referred to community resources (therapists, psychiatrists, clinics).

• Assists the clinical system and the Care Management Team with managing acute and high-risk students in accessing services to community resources.

• Schedules follow up appointments with students who need referral information.

• Meets with students to overcome barriers to accessing community resources.

• Helps to schedule appointments with off-campus providers.

• Provides case management for students who may need multiple services across campus.

Minimum Qualifications:

Bachelor's and 2+ years of relevant experience or Master's degree and 0+ years of relevant experience, or an equivalent combination of education and experience pursuant to Fla. Stat. 112.219. Click here for more information.

Preferred Qualifications:

• Interest in working with students in a non-clinical role.

• Two years of case management and referral experience.

• Attention to detail, multi-tasker and self-starter.

Are you ready to unleash YOUR potential?

As a next-generation public research university and Forbes-ranked top employer in Florida, we are a community of thinkers, doers, creators, innovators, healers, and leaders striving to create broader prosperity and help shape a better future. No matter what your role is, when you join Knight Nation, you’ll play an integral role at one of the most impactful universities in the country. You’ll be met with opportunities to connect and collaborate with talented faculty, staff, and students across 13 colleges and multiple campuses, engaging in impactful work that makes a positive difference. Your time at UCF will provide you with many meaningful opportunities to grow, you’ll work alongside talented colleagues on complex projects that will challenge you and help you gain new skills and you’ll have countless rewarding experiences that go well beyond a paycheck.

Working at UCF has its perks! UCF offers:

• Benefit packages, including Medical, Dental, Vision, Life Insurance, Flexible Spending, and Employee Assistance Program 

• Paid time off, including annual and sick time off and paid holidays

• Retirement savings options 

• Employee discounts, including tickets to many Orlando attractions 

• Education assistance 

• Flexible work environment 

• And more…For more benefits information, view the UCF Employee Benefits Guide.

Dive into our Total Rewards Calculator to discover the diverse selection available to you, giving you a glimpse into the benefits that together shape your comprehensive rewards package at UCF.

Unless explicitly stated on the job posting, it is UCF’s expectation that an employee of UCF will reside in Florida as of the date the employment begins.

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As a Florida public university, the University of Central Florida makes all application materials and selection procedures available to the public upon request.  

UCF is proud to be a smoke-free campus and an E-Verify employer. 

If an accommodation due to a disability is needed to apply for this position, please call 407-823-1336 or email onac@ucf.edu.