Workday Administrator III

University Operations:

The University Operations division at UCF is committed to creating a supportive and welcoming environment for our faculty, staff, students, and the broader community. We take pride in delivering exceptional service, sharing our expertise, and upholding the highest standards to ensure a world-class campus experience.

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The Opportunity:

University Operations is seeking to hire a Workday Administrator III. This role is responsible for the administration, configuration, optimization, and support of the university's Workday enterprise resource planning (ERP) platform. This role partners with functional and technical stakeholders to enhance business processes, resolve complex system challenges, maintain data integrity, and deliver solutions that improve operational effectiveness. The administrator serves as a subject matter expert within their assigned functional area and provides guidance, training, and support to end users and colleagues.

Classification Title: Cloud ERP Administrator III

Responsibilities:

• Administer, configure, maintain, and optimize the Workday ERP system within assigned functional areas.
• Monitor system performance, troubleshoot issues, and perform regular audits to ensure system reliability and data integrity.
• Collaborate with business partners and IT teams to identify, analyze, and resolve system and data-related issues.
• Coordinate Workday upgrades, testing, and maintenance activities to ensure successful implementation of new functionality and enhancements.
• Lead and manage projects aimed at improving business processes, operational efficiency, and system effectiveness.
• Partner with stakeholders to gather requirements, evaluate business needs, recommend solutions, and support governance and prioritization efforts.
• Document requirements, decisions, configurations, project progress, and support activities within designated work management systems.
• Develop and maintain complex functional, technical, design, and business process specifications for Workday implementations and enhancements.
• Provide end-user support, create training materials, and deliver training sessions to ensure effective system utilization.
• Mentor and guide student apprentices, while providing knowledge sharing and support to colleagues with less experience.
• Stay informed of Workday capabilities, best practices, and emerging technologies to recommend continuous improvements.

Minimum Qualifications:

Bachelor’s degree and 4 years of relevant experience; or High School Diploma (or equivalent) and 8 years of relevant work experience in lieu of degree or an equivalent combination of education and experience pursuant to Fla. Stat. 112.219(6).

Preferred Qualifications:

• Bachelor's degree in Information Technology, Business Administration, Human Resources, or a related field.
• Workday certifications in Benefits, Payroll, HCM, or related functional areas.
• Experience with Workday Benefits configuration and administration.
• Experience with Open Enrollment processes, including configuration, testing, deployment, and operational support.
• Experience supporting Workday in a higher education or similarly complex environment.
• Experience with data conversion, validation, and migration activities.
• Experience leading small to medium-sized projects and managing competing priorities.
• Experience creating documentation, training materials, and process procedures.
• Excellent communication skills with experience mentoring colleagues and student apprentices.
• Experience working within change management, incident management, and request management processes.

Special Instructions to the Applicants:

Position requires a valid Class E driver’s license. This position may involve driving to various locations on and off campus to conduct University business.

The anticipated salary range for this position is $89,076 - $120,000. The final salary will be determined based on the candidate's qualifications, experience, and internal equity considerations

All applicants must be authorized to work for any U.S. employer. Visa sponsorship is not available for this position, and the university cannot accommodate H‑1B transfers or employment-based visa processing for individuals currently sponsored by another employer.

Classification Title: Cloud ERP Administrator III

Are you ready to unleash YOUR potential?

As a next-generation public research university and Forbes-ranked top employer in Florida, we are a community of thinkers, doers, creators, innovators, healers, and leaders striving to create broader prosperity and help shape a better future. No matter what your role is, when you join Knight Nation, you’ll play an integral role at one of the most impactful universities in the country. You’ll be met with opportunities to connect and collaborate with talented faculty, staff, and students across 12 colleges and multiple campuses, engaging in impactful work that makes a positive difference. Your time at UCF will provide you with many meaningful opportunities to grow, you’ll work alongside talented colleagues on complex projects that will challenge you and help you gain new skills, and you’ll have countless rewarding experiences that go well beyond a paycheck.

Working at UCF has its perks! UCF offers:

• Benefit packages, including Medical, Dental, Vision, Life Insurance, Flexible Spending, and Employee Assistance Program
• Paid time off, including annual and sick time off and paid holidays
• Retirement savings options
• Employee discounts, including tickets to many Orlando attractions
• Education assistance
• And more…For more benefits information, view the UCF Employee Benefits Guide.

Dive into our Total Rewards Calculator to discover the diverse selection available to you, giving you a glimpse into the benefits that together shape your comprehensive rewards package at UCF.

Unless explicitly stated on the job posting, it is UCF’s expectation that an employee of UCF will reside in Florida as of the date the employment begins.

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The University of Central Florida is an equal opportunity employer that does not discriminate against any employee or applicant for employment based on any characteristic protected by law.  The University maintains programs for protected veterans and individuals with disabilities in accordance with all applicable federal and state laws.

As a Florida public university, the University of Central Florida makes all application materials and selection procedures available to the public upon request.  

UCF is proud to be a smoke-free campus and an E-Verify employer. 

For general application or posting questions, please email talent@ucf.edu.

If an accommodation due to a disability is needed to apply for this position, please email onac@ucf.edu.