Welcoming Knights to UCF: A Look Inside New Employee Orientation
Starting a new position is an important milestone, and at the University of Central Florida, an employee’s first impression is intended to be a welcoming and empowering experience. New Employee Orientation (NEO) is designed to do more than provide administrative information; it supports new employees in feeling connected, informed, and prepared from their first day. Led by Zakia Brown, Training Specialist II with the HR Talent Development team, this half-day session introduces new faculty and staff members to the culture, values and resources that contribute to the university’s workplace environment.
“It’s such an honor to lead New Employee Orientation,” Zakia says. “I truly enjoy being the first face that welcomes new employees and officially introduces them to our organization in a warm and positive way.”
The primary goal is to ensure that new employees feel supported and enthusiastic about the journey ahead. Whether individuals are joining the university from across the country or just across campus, the environment is intentionally welcoming. It’s natural to feel a bit nervous when employees first arrive, but as new faces begin connecting with one another, sharing stories, and discovering all the ways their talent will contribute to the broader UCF mission, nerves quickly turn into enthusiasm.
One of the most valuable aspects of orientation is the opportunity to hear directly from the Payroll and Benefits Team. Starting a new position often means navigating new systems, enrolling in benefits, and getting acquainted with pay schedules and procedures. Rather than leaving employees to sift through information on their own, a Payroll and Benefits representative walks them through key processes, offers reminders about important deadlines, and answers questions in real time. This direct connection helps new staff feel both confident and informed as they take care of their onboarding tasks.
Zakia shares the rich culture of UCF as well as a wide array of campus services available to new employees. “I have the privilege of sharing our history and culture, explaining our employee perks, and guiding them around campus—even taking them to lunch.”
From wellness resources, like the Employee Assistance Program and professional development opportunities to discounted attraction tickets through BenefitHub, UCF offers a wide range of support that helps employees feel engaged both professionally and personally.
New employees also have the opportunity to enjoy a guided bus tour of the main campus. Led by Zakia, the tour offers a chance to get some fresh air while exploring key locations across the site. The experience also includes a short walk to the Reflecting Pond, a well-known campus landmark located in front of Millican Hall. The final stop? Lunch – a perfect way to wrap up the bus tour!
How UCF Supports Her Career Goals
When asked how UCF has supported her own goals, Zakia shares that “New Employee Orientation has allowed me to develop my leadership, communication, and mentorship skills while making a meaningful impact on new employees. UCF encourages learning.”
Advice For Someone Interested in Working at UCF
At the end of the day, Zakia closes with a message that brings everyone together—an invitation to embrace their role in shaping UCF’s future. It’s an energizing reminder that every individual plays a part in creating a dynamic and impactful experience. “UCF is more than just a workplace—it’s a community. It’s important to build relationships, get involved, and even join clubs or campus groups to truly feel connected.” Zakia also encourages new employees to “bloom where you are planted,” underscoring the value of growing and thriving right where they begin.
There are so many opportunities to grow at UCF. “Be proactive, ask questions, and don’t be afraid to step outside of your comfort zone.”
