UCF IT aims to lead in modernizing education, creating a thriving, digitally advanced community. Our vision focuses on a dynamic, secure, and inclusive tech environment, prioritizing efficiency, transparency, and continuous growth, enabling every UCF member to reach their full potential through dedicated service and collaboration.
Enable UCF’s success through:
Servers managed by the Enterprise Systems and Operations (ESO) department
Teams, Dropbox and OneDrive Data handled by the Enterprise Application Development (EAD) department
Total Voice Lines administered by the UCF IT Telecommunications department
Incidents Opened in 2023 addressed by the Support Services group
Discover a workplace where your excellence is recognized, individuality is celebrated, and every milestone is a community achievement. Be part of a team where your impact matters.
Each month, we spotlight a team member who has made a noteworthy contribution to our IT community. This award, based on peer nominations and committee selection, celebrates the influence and efforts of our dedicated professionals.
Our Employee Spotlights go beyond professional achievements; they're about building connections. Each month, get to know a colleague on a more personal level– their interests, passions, and the unique qualities they bring to our team.
Open communication drives our success. Our bi-weekly 'Ask Me Anything' sessions enable interactive dialogue, while Quarterly Reports and updates through Campus IT Community Meetings and 'The Download' newsletter highlight achievements and keep everyone informed.
Celebrate with us at our annual End-of-Year event, where we don't just acknowledge hard work—we honor the journey. It's about appreciating our shared experiences and the collective dedication that makes IT@UCF outstanding.
At UCF, I'm offered many opportunities to develop new skill sets through various learning channels. My contributions are acknowledged and appreciated by others, making me feel valued as an employee. Plus the benefits package is great!"
- Charles Mannella, Web Applications Developer II
I arrived at UCF with a degree in Audio Engineering and soon discovered my passion for technology. I began my career as a temporary Audio/Visual Specialist and advanced to my current role. My time here has allowed me to expand my technical expertise and knowledge in various exciting ways."
- Gabriel Jackson, Field Services Engineer I
As an alumni, I always dreamt of coming back to UCF as a staff member. When the right opportunity finally came up I was excited. I love the energy of the university and that I now have the opportunity to give back to the institution that gave so much to me."
- Michael Ferry, Assistant Director of Instructional Technology
Apoyar el impacto colectivo universitario, garantizando que las operaciones del centro universitario, concerniente al servicio, sean establecidas sin ningún conflicto; de la misma manera, que superen las expectativas de los estudiantes, profesorado y personal general. Este objetivo es logrado, proporcionando operaciones y mantenimiento rentables y confiables, que nos permitan minimizar los obstáculos y crear un centro universitario seguro, cómodo y nítido para todos. Asimismo, que pueda facilitar y mantener un ambiente de aprendizaje colaborativo y exitoso, basado en una investigación futurista, para que nuestros estudiantes progresen, aprendan y tengan éxito.
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- Juan "JP" Morales Pabon, Maintenance Technician
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- Rachel Perry, Maintenance Superintendent
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- Keely Duffy, Custodial Specialist
El “Perseus Paper” es su boletín mensual, el cual hace referencia a todo lo relacionado con Facilities and Business Operations. Sumérjase en las historias de nuestros empleados diligentes, manténgase actualizado sobre los proyectos en curso, y conozca las interesantes iniciativas que nuestro departamento dirige. Lo invitamos a unirse a nuestra comunidad, mantenerse informado y ser parte de nuestro recorrido hacia la excelencia operativa. Por favor ingrese en el enlace a continuación y lea el “Perseus Paper”.
The UCF Police Department (UCFPD) is here to keep our community safe, and we believe in the power of transparency as we protect and serve. We want the public to understand who we are, what our policies are and why they exist, and how UCF police officers train and prepare for emergency situations.
"The safety and well-being of our campus community is our top priority, and it’s our mission to keep campus a safe place to learn, live, work and visit. At UCF Public Safety, we believe that we are only as good as our people. That's why we hire officers and staff that are the best fit for our agency; provide them with the finest training and equipment; and encourage professional development. Our community-oriented policing model is centered around the power of transparency, the benefits of partnership and collaboration, and always doing the right thing. We’ve worked hard to create a culture where employee well-being is valued and work/life balance is encouraged. We like to say that we’re a family here, and I encourage you to reach out if you’re interested in being a part of it. Go Knights, Charge On!"
The safety and well-being of our campus community is our top priority. We rely on our 80+ sworn officers; an exceptional support staff; and campus, community and law enforcement partners to keep campus a safe place to learn, live, work and visit.
I am not just a number here at UCF - I have developed relationships within the UCF community. From UCF executive leadership to the student body, I now have a network that continues to add value and satisfaction for my choice of employment with UCF.”
-Sergeant Terrell Alexander
Minimum Qualifications:
With UCF being one of the largest schools in the nation, every single role helps make a difference in a student's life and students are the future generation. Working at UCF is serving future doctors, lawyers, teachers and so much more.”
-Dispatcher Nattia Lawrence
Minimum Qualifications:
Preferences:
As a dispatcher, helping to keep people safe contributes to the overall mission of the university by ensuring prosperity for the many communities we serve.”
-Dispatcher Natalie Kennison
Minimum Qualifications:
Preferences:
UCF is dedicated to fostering the well-being and development of our employees. Our comprehensive benefits package includes various options such as medical, dental, and vision insurance, retirement plans, paid leave, an employee assistance program, and tuition waivers. This commitment to our team has earned us recognition from the Orlando Sentinel as one of the Top 100 Companies for Working Families in Central Florida.
"After working in the auto industry for several years, I decided to follow my dream of becoming a law enforcement officer. The work-life balance really attracted me to UCFPD, especially since I was able to carry over my customer service and communication skills from the auto industry. My role as an officer in the Community Partnerships Unit is to help set the standard of service and care that the community deserves and I do my best to make every interaction as educational and positive as possible. The support I receive from both the police department and university help me accomplish that mission."
- Officer Al Sammelian, UCF Police Department
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