Workday Administrator II

UCF IT:

UCF IT is the central information technology organization at the University of Central Florida, providing technology services and support to faculty, staff, and students. Reporting to the Vice President for Information Technology and Chief Information Officer, UCF IT comprises several key departments, including Infrastructure & Operations, Telecommunications, Enterprise Application Development, Information Security, Instructional Resources, and Client Services. UCF IT collaborates with university stakeholders through governance frameworks and advisory committees to ensure alignment with UCF’s strategic goals. With a focus on innovation, security, and excellent service delivery, UCF IT supports the university’s mission of teaching, learning, research, and community engagement.

The Opportunity:

The Workday Administrator II plays a pivotal role in analyzing, configuring, and optimizing our cloud-based Workday ERP system. This role involves not only system maintenance and troubleshooting, but also the development and enhancement of business processes within the system. The administrator is a problem-solver, using their expertise in Workday and deep knowledge of a specific functional area to propose and implement business process changes to resolve complex business challenges.

Responsibilities:

• Facilitate the day-to-day operations of the Workday ERP system.

• Configure the Workday ERP system according to functional and technical requirements.

• Facilitate data mapping and data conversion.

• Configure and test business processes and workflows within the Workday ERP System.

• Monitor system performance, diagnose and troubleshoot issues, and conduct regular system audits to assess data integrity.

• Address system and data integrity issues in collaboration with other IT teams and business partners.

• Coordinate system upgrades and maintenance activities for the specific functional areas of responsibility.

• Supports projects to address business problems and improve system efficiency and functionality.

• Provide end-user support, training, and documentation.

• Mentor and guide student apprentices and colleagues with less experience.

• Work with business stakeholders to identify opportunities for system enhancements, facilitate governance, prioritize tasks, propose solutions, and facilitate decisions. Document tasks, decisions, requirements, and progress in the work management system.

• Perform other duties as assigned.

Minimum Qualifications:

Bachelor’s degree and 2 years of relevant experience; or High School Diploma (or equivalent) and 6 years of relevant work experience in lieu of degree. Or an equivalent combination of education and experience pursuant to Fla. Stat. 112.219. Click here for more information

Preferred Qualifications:

• 2+ years of experience working with ERP platforms such as Workday, Salesforce, PeopleSoft, or Oracle.

• Hands-on experience with Workday security modules, preferably Financials (FIN), including roles, permissions, and access controls; or familiarity with UCF financial processes and concepts such as departmental spending and budgeting.

• Strong critical thinking skills with the ability to independently analyze and resolve challenging problems with minimal supervision.

• Excellent communication skills, both written and verbal, with the ability to effectively collaborate with different groups across varying priorities.

• Previous experience in technical writing or documentation, with the ability to clearly communicate complex systems and processes to non-technical audiences.

• Strong customer service orientation with the ability to communicate professionally and respond courteously to inquiries from internal and external stakeholders.

• Familiarity with security principles, best practices, and regulatory compliance; demonstrated ability to identify access or process misalignments.

Special Instructions to the Applicants:

The anticipated salary range for this position is $75,809 - $90,000. The final salary will be determined based on the candidate's qualifications, experience, and internal equity considerations.

Applicant must be authorized to work for any U.S. employer, as sponsorship is not available for this position.

If you are selected as the final candidate for an employment opportunity, both your position and salary will be significantly based upon the information that you have provided in your application for employment. We urge you to please take the time to complete the application in its entirety.

Classification Title: Cloud ERP Administrator II

Are you ready to unleash YOUR potential?

As a next-generation public research university and Forbes-ranked top employer in Florida, we are a community of thinkers, doers, creators, innovators, healers, and leaders striving to create broader prosperity and help shape a better future. No matter what your role is, when you join Knight Nation, you’ll play an integral role at one of the most impactful universities in the country. You’ll be met with opportunities to connect and collaborate with talented faculty, staff, and students across 13 colleges and multiple campuses, engaging in impactful work that makes a positive difference. Your time at UCF will provide you with many meaningful opportunities to grow, you’ll work alongside talented colleagues on complex projects that will challenge you and help you gain new skills, and you’ll have countless rewarding experiences that go well beyond a paycheck.

Working at UCF has its perks!  UCF offers:

• Benefit packages, including Medical, Dental, Vision, Life Insurance, Flexible Spending, and Employee Assistance Program 

• Paid time off, including annual and sick time off, and paid holidays

• Retirement savings options 

• Employee discounts, including tickets to many Orlando attractions 

• Education assistance 

• Flexible work environment 

• And more…For more benefits information, view the UCF Employee Benefits Guide.

Dive into our Total Rewards Calculator to discover the diverse selection available to you, giving you a glimpse into the benefits that together shape your comprehensive rewards package at UCF.

Unless explicitly stated on the job posting, it is UCF’s expectation that an employee of UCF will reside in Florida as of the date the employment begins.

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As a Florida public university, the University of Central Florida makes all application materials and selection procedures available to the public upon request.  

UCF is proud to be a smoke-free campus and an E-Verify employer. 

If an accommodation due to a disability is needed to apply for this position, please call 407-823-1336 or email onac@ucf.edu.

For general application or posting questions, please email talent@ucf.edu.