Academic Scheduling Analyst

The Opportunity:

UCF is seeking a detail-oriented and strategic Business Data Analyst I to lead academic scheduling functions in the University Registrar’s Office. This role oversees the end-to-end scheduling process, manages a small team of scheduling professionals, and serves as the primary administrator for scheduling software systems. The ideal candidate will bring strong analytical skills, leadership experience, and a deep understanding of academic operations in a higher education environment. In addition, this role utilizes data reports and analysis to inform scheduling and space management decisions.

Classification Title: Business Data Analyst I

Responsibilities:

Academic Scheduling Oversight:

• Lead the development, implementation, and continuous improvement of academic scheduling processes.

• Ensure compliance with institutional policies, academic calendars, and space utilization standards.

• Collaborate with academic departments and administrative units to optimize course offerings and classroom assignments.

Team Leadership:

• Supervise and mentor a small team responsible for academic scheduling operations.

• Provide training, guidance, and performance management to support team success.

• Foster a collaborative and service-oriented team culture.

System Administration:

• Serve as the primary administrator for Ad-Astra scheduling software system.

• Manage system configurations, upgrades, and integrations with student information systems.

• Troubleshoot issues and liaise with IT and vendors to ensure system reliability and performance.

Data Analysis & Reporting:

• Analyze scheduling data to identify trends, inefficiencies, and opportunities for improvement.

• Develop dashboards and reports to support decision-making and strategic planning.

• Present findings to leadership and stakeholders in a clear and actionable manner.

Serve on seasonal cross-functional teams within the Registrar's Office including grading support, orientation support, commencement, and start of term triage.

Minimum Qualifications:

Bachelor’s degree and 0+ years of experience, or High School Diploma (or equivalent) and 4 years of relevant work experience in lieu of degree, or an equivalent combination of education and experience pursuant to Fla. Stat. 112.219(6). 

Preferred Qualifications:

• Demonstrated proficiency in academic scheduling and space management systems such as Ad Astra, EMS, or 25Live.

• Experience utilizing student information systems, including platforms like PeopleSoft or Banner.

• Hands-on experience with business intelligence tools for dashboard creation and data reporting.

• Ability to diagnose and resolve software issues, working collaboratively with IT support and vendor teams.

• Proven success in leading teams within fast-paced, project-driven environments.

• Experience in the implementation, management, and deployment of technology applications in an academic or administrative setting.

The most successful candidates may possess the following qualities:

• Ability to work independently and collaboratively to meet deadlines in a complex academic environment.

• Strong analytical skills.

• Strong organizational skills with high attention to detail and accuracy.

• Strong verbal and written communication skills.

• Ability to adapt to shifting priorities and evolving institutional needs.

Special Instructions to the Applicants:

Applicant must be authorized to work for any U.S. employer, as sponsorship is not available for this position.

Classification Title: Business Data Analyst I

Are you ready to unleash YOUR potential?

As a next-generation public research university and Forbes-ranked top employer in Florida, we are a community of thinkers, doers, creators, innovators, healers, and leaders striving to create broader prosperity and help shape a better future. No matter what your role is, when you join Knight Nation, you’ll play an integral role at one of the most impactful universities in the country. You’ll be met with opportunities to connect and collaborate with talented faculty, staff, and students across 13 colleges and multiple campuses, engaging in impactful work that makes a positive difference. Your time at UCF will provide you with many meaningful opportunities to grow, you’ll work alongside talented colleagues on complex projects that will challenge you and help you gain new skills, and you’ll have countless rewarding experiences that go well beyond a paycheck.

Working at UCF has its perks!  UCF offers:

• Benefit packages, including Medical, Dental, Vision, Life Insurance, Flexible Spending, and Employee Assistance Program 

• Paid time off, including annual and sick time off and paid holidays

• Retirement savings options 

• Employee discounts, including tickets to many Orlando attractions 

• Education assistance 

• And more…For more benefits information, view the UCF Employee Benefits Guide.

Dive into our Total Rewards Calculator to discover the diverse selection available to you, giving you a glimpse into the benefits that together shape your comprehensive rewards package at UCF.

Unless explicitly stated on the job posting, it is UCF’s expectation that an employee of UCF will reside in Florida as of the date the employment begins.