Academic Support Coordinator I

Faculty Excellence - Operations:

Faculty Excellence supports Office of The Provost and is committed to supporting and strengthening faculty through recruitment, development and retention of outstanding scholars and educators.

We promote the growth of academic leaders through professional development opportunities and institutional policies designed to strengthen our collective faculty who advance UCF’s mission of discovery, learning and engagement.

Our initiatives are designed to grow our faculty, diversify our faculty and gain national and international recognition.

We believe a great university is built by great faculty and we’re here to help you at every step.

The Opportunity: 

Are you driven by a passion for higher education and instructional excellence? Join a forward-thinking Faculty Excellence team as our Academic Support Coordinator I at the University of Central Florida. The Academic Support Coordinator I position provides technical support for Interfolio. Reporting to the Assistant Director this position will additionally facilitate various projects with internal and external stakeholders using Excel. A tech-savvy academic professional with strong organizational skills will thrive in this role!

Responsibilities:

• Create and track cases in Interfolio. Monitor faculty profile and activity entries. Responsible for the entry, update, and deletion of users and committees in Interfolio and Teams. This includes the entry of security roles, correspondence related to requests, and audits.

• Support the development and update of Interfolio guides and materials.

• Coordinate the intake and organization of applications and documentation for programs that run outside of Interfolio. Create implement and maintain reporting and tracking systems with Excel Pivot Tables, Microsoft Teams, shared folders, email, or similar tools.

• Coordinate and support the preparation and distribution of letters, email notifications, agendas, meeting requests. Support website updates.

• Assist with testing of Interfolio upgrades, enhancements, and reports.

• Monitors email accounts and corresponds as appropriate.

• Americans with Disabilities Act (ADA) compliance verification and preparation of documents for accessibility.

• Other duties as assigned.

Minimum Qualifications: 

Bachelor's or Master's degree and 0+ years of relevant experience, or an equivalent combination of education and experience pursuant to Fla. Stat. 112.219. Click here for more information

Preferred Qualifications:

• Bachelor’s Degree.

• Prior experience in a higher education setting strongly preferred.

• Previous experience leveraging advanced Excel capabilities to drive data-informed decisions.

• Skilled in transforming raw data into clear, actionable insights by cleaning, organizing, and analyzing information across platforms such as Workday, Interfolio, and other Faculty Excellence systems

• Strong organizational skills are preferred.

Special Instructions to the Applicants:

Please submit your resume and cover letter expressing your interest along with your application.

Are you ready to unleash YOUR potential?  

As a next-generation public research university and Forbes-ranked top employer in Florida, we are a community of thinkers, doers, creators, innovators, healers, and leaders striving to create broader prosperity and help shape a better future. No matter what your role is, when you join Knight Nation, you’ll play an integral role at one of the most impactful universities in the country. You’ll be met with opportunities to connect and collaborate with talented faculty, staff, and students across 13 colleges and multiple campuses, engaging in impactful work that makes a positive difference. Your time at UCF will provide you with many meaningful opportunities to grow, you’ll work alongside talented colleagues on complex projects that will challenge you and help you gain new skills and you’ll have countless rewarding experiences that go well beyond a paycheck. 

Working at UCF has its perks! UCF offers: 

• Benefit packages, including Medical, Dental, Vision, Life Insurance, Flexible Spending, and Employee Assistance Program   

• Paid time off, including annual and sick time off and paid holidays  

• Retirement savings options   

• Employee discounts, including tickets to many Orlando attractions   

• Education assistance   

• Flexible work environment 

• And more…For more benefits information, view the UCF Employee Benefits Guide.   

Dive into our Total Rewards Calculator to discover the diverse selection available to you, giving you a glimpse into the benefits that together shape your comprehensive rewards package at UCF. 

Unless explicitly stated on the job posting, it is UCF’s expectation that an employee of UCF will reside in Florida as of the date the employment begins.

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As a Florida public university, the University of Central Florida makes all application materials and selection procedures available to the public upon request.  

UCF is proud to be a smoke-free campus and an E-Verify employer. 

If an accommodation due to a disability is needed to apply for this position, please call 407-823-1336 or email onac@ucf.edu.