Administrative Assistant I

Human Resources:

We are a trusted partner and catalyst in making UCF the best place to work and positively impact our community by working together to unleash the potential of everyone at UCF.

The Opportunity:

Human Resources is seeking an Administrative Assistant I to join their team! The Administrative Assistant is responsible for the front desk reception area of the Human Resources Center of Expertise. Performs a wide variety of general administrative support duties. Duties include answering phones, daily email correspondence on behalf of the department, greeting visitors, scheduling, inventory management, mail handling, and other tasks related to front desk operations.

Responsibilities:

External and Internal Relations

• Greets visitors and directs them to the correct location

• Answers external phone calls and directs inquiries correctly within the organization  

• Provides information for routine inquiries; management of AskHR inbox

• Accepts and signs for deliveries  

• Screens, sorts, and distributes mail

Administrative Support

• Ensures standard office machinery (e.g. phones, printers, copiers, and fax) is in working order

• Supports scheduling efforts of individuals and meeting spaces  

• Handles the closing and opening of office/meeting spaces  

• Assists other administrative support personnel in efforts to manage office

• Office supplies inventory management 

• Submit work orders to CBRE (building management) for maintenance and repairs

• Submit IT tickets when issues arise

​Federal Work Study Student Oversight

• Oversees day-to-day work of Federal Work Study students under direction of supervisor

• Responsible for training students on front desk operations 

• Schedule preparation 

• General mentoring 

Project and event/large meeting support

• Provides project support to the HR functional areas as needed 

• Provides backup support to the HROPS workstream leads as needed

• Supports logistical coordination of Quarterly All-Hands Day and OneHR Community of Practice meetings

• Other duties as assigned 

Minimum Qualifications:

High School Diploma or Equivalent and 0+ years of relevant experience or an equivalent combination of education and experience pursuant to Fla. Stat. 112.219. Click here for more information.  

Preferred Qualifications:

• 1+ years of experience in administrative or HR support roles, preferably within a higher education environment.

• Ability to lead and work with students and interns in a mentorship capacity.

• Prior experience in a customer service-oriented role with the ability to interact professionally and provide courteous responses.

• Experience with Microsoft Office applications.

• Familiarity with virtual meeting platforms such as Microsoft Teams or Zoom.

• Strong interpersonal skills, showcasing aptitude for developing and maintaining relationships.

• Proven communication skills, particularly with various groups to include faculty, employees, and students.

• Ability to work independently as well as with self-directed teams.

#LI-ONSITE

Department

Work Schedule

Type of Appointment

Expected Salary

Job Posting End Date

Veteran’s Preference:   

Preference will be given to eligible veterans and their eligible spouses in accordance with Chapter 295 of the Florida Statutes. Applicants claiming preference are responsible for providing required documentation by the closing date of the position. For more information on Veterans’ Preference, please visit http://hr.ucf.edu/files/VeteransPreference.pdf

As a Florida public university, the University of Central Florida makes all application materials and selection procedures available to the public upon request.  

UCF is proud to be a smoke-free campus and an E-Verify employer. 

If an accommodation due to a disability is needed to apply for this position, please call 407-823-1336 or email onac@ucf.edu.