Application Systems Analyst I - Student Systems User Experience

UCF IT:

UCF IT is the central information technology organization at the University of Central Florida, providing technology services and support to faculty, staff, and students. Reporting to the Vice President for Information Technology and Chief Information Officer, UCF IT comprises several key departments, including Infrastructure & Operations, Telecommunications, Enterprise Application Development, Information Security, Instructional Resources, and Client Services. UCF IT collaborates with university stakeholders through governance frameworks and advisory committees to ensure alignment with UCF’s strategic goals. With a focus on innovation, security, and excellent service delivery, UCF IT supports the university’s mission of teaching, learning, research, and community engagement.

The Opportunity: 

UCF IT seeks an Application Systems Analyst I to collaborate with stakeholders and developers to improve the system user experiences including, but not limited to, the improvements to user interface design and business process improvements. This role will facilitate user feedback sessions, gather detailed functional needs, and collaborate with technical teams to develop possible solutions, while ensuring compliance with strategic plans, policies, and procedures for university programs and software applications. The Application Systems Analyst I will support systems upgrades, testing, conversion, and on-going support for assigned areas.

Responsibilities:

• Meets with stakeholders to determine system and user requirements.

• Develops functional requirements documentation, process flows, and user-interface mock-up diagrams.

• Translates requirements into technical system specifications, components, proposed solutions, estimates, and project plans.

• Manages deliverables and project documentation and facilitates project meetings.

• Performs other duties as assigned.

Minimum Qualifications: 

Bachelor’s degree; or High School Diploma (or equivalent) and 4 years of relevant work experience in lieu of degree, or an equivalent combination of education and experience pursuant to Fla. Stat. 112.219. Click here for more information

Preferred Qualifications:

We welcome candidates with any of the following:

• Bachelor's degree in Information Systems, Computer Science, Business Administration, Communications, or a related field. Coursework or certifications in business analysis, systems analysis, user centered design, instructional design, or related areas.

• Experience with user interface design or usability testing; Experience creating process flows and user interface mock-ups (e.g., using tools like Visio, Lucidchart, Figma, or Balsamiq).

• Internship or entry-level experience in IT, project management, business analysis, design, or related fields.

• Knowledge of requirements elicitation techniques (interviews, workshops, surveys).

• Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Visio).

The ideal candidate will possess the following qualities:

• Strong analytical and problem-solving skills.

• Excellent written and verbal communication skills.

• Ability to learn quickly and adapt to changing environments.

• Attention to detail and a commitment to accuracy.

• Strong organizational skills.

Additional Application Materials Required: 

We encourage candidates to submit their portfolio or work samples.

Special Instructions to the Applicants:

This is not a remote position. Up to 1-3 hybrid workdays per week may be available following a training period, depending on work duties, university policy, and supervisor approval.

Applicant must be authorized to work for any U.S. employer, as sponsorship is not available for this position.

Are you ready to unleash YOUR potential?  

As a next-generation public research university and Forbes-ranked top employer in Florida, we are a community of thinkers, doers, creators, innovators, healers, and leaders striving to create broader prosperity and help shape a better future. No matter what your role is, when you join Knight Nation, you’ll play an integral role at one of the most impactful universities in the country. You’ll be met with opportunities to connect and collaborate with talented faculty, staff, and students across 13 colleges and multiple campuses, engaging in impactful work that makes a positive difference. Your time at UCF will provide you with many meaningful opportunities to grow, you’ll work alongside talented colleagues on complex projects that will challenge you and help you gain new skills and you’ll have countless rewarding experiences that go well beyond a paycheck. 

Working at UCF has its perks! UCF offers: 

• Benefit packages, including Medical, Dental, Vision, Life Insurance, Flexible Spending, and Employee Assistance Program   

• Paid time off, including annual and sick time off and paid holidays  

• Retirement savings options   

• Employee discounts, including tickets to many Orlando attractions   

• Education assistance   

• Flexible work environment 

• And more…For more benefits information, view the UCF Employee Benefits Guide.   

Dive into our Total Rewards Calculator to discover the diverse selection available to you, giving you a glimpse into the benefits that together shape your comprehensive rewards package at UCF. 

Unless explicitly stated on the job posting, it is UCF’s expectation that an employee of UCF will reside in Florida as of the date the employment begins.

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As a Florida public university, the University of Central Florida makes all application materials and selection procedures available to the public upon request.  

UCF is proud to be a smoke-free campus and an E-Verify employer. 

If an accommodation due to a disability is needed to apply for this position, please call 407-823-1336 or email onac@ucf.edu.