Director, Access and Student Support

The Opportunity:

The Director of Access and Student Success will provide leadership for the implementation, strategic direction, and operational effectiveness for student success and student support initiatives. The Director is responsible for overseeing initiatives that enhance access to higher education, support student retention, and foster a sense of belonging through data-informed strategies and collaborative partnerships across campus. The director also leads efforts to assess program effectiveness, secure resources, and advocate for institutional practices that advance student success.

Responsibilities:

• Provide strategic leadership and oversight for the Soar Success Program, ensuring alignment with institutional priorities for student retention, academic achievement, and holistic development.

• Provide continuous performance and retention monitoring for assigned student populations. Conduct regular reviews of key performance indicators (KPIs) to intervene proactively with personalized support plans. 

• Develop, implement, and manage programs that promote student achievement, engagement, and well-being, fostering a holistic approach to student success.

• Hire, train, supervise and evaluate the performance of assigned personnel.

• Collaborate with campus departments, faculty, staff, and community partners to align student success initiatives with institutional goals and priorities.

• Develop, implement, and assess programs and strategies designed to enhance student retention, persistence, and graduation rates. Assure services are aligned with the overall UCF strategic plan and goals. 

• Develop and oversee the budget for access and student success.

• Serve as campus co-liaison for Network Champion designation. 

• Other duties as assigned

Minimum Qualifications:

Bachelor's and 8+ years of relevant experience or Masters degree and 6+ years of relevant experience with at least 3+ year(s) of leadership experience or an equivalent combination of education and experience pursuant to Fla. Stat. 112.219.  Click here for more information

Preferred Qualifications:

• Experience with strategic leadership & vision.

• Ability to thrive in collaborative environments, fostering strong relationships with both internal and external stakeholders

• Experience building and assessing student programs.

• Experience with student and performance retention monitoring. 

Special Instructions to the Applicants:

The anticipated salary range for this position is $64,518- $72,000. The final salary will be determined based on the candidate's qualifications, experience, and internal equity considerations.

Are you ready to unleash YOUR potential?

As a next-generation public research university and Forbes-ranked top employer in Florida, we are a community of thinkers, doers, creators, innovators, healers, and leaders striving to create broader prosperity and help shape a better future. No matter what your role is, when you join Knight Nation, you’ll play an integral role at one of the most impactful universities in the country. You’ll be met with opportunities to connect and collaborate with talented faculty, staff, and students across 13 colleges and multiple campuses, engaging in impactful work that makes a positive difference. Your time at UCF will provide you with many meaningful opportunities to grow, you’ll work alongside talented colleagues on complex projects that will challenge you and help you gain new skills and you’ll have countless rewarding experiences that go well beyond a paycheck.

Working at UCF has its perks!  UCF offers:

• Benefit packages, including Medical, Dental, Vision, Life Insurance, Flexible Spending, and Employee Assistance Program 

• Paid time off, including annual and sick time off and paid holidays

• Retirement savings options 

• Employee discounts, including tickets to many Orlando attractions 

• Education assistance 

• Flexible work environment 

• And more…For more benefits information, view the UCF Employee Benefits Guide.

Dive into our Total Rewards Calculator to discover the diverse selection available to you, giving you a glimpse into the benefits that together shape your comprehensive rewards package at UCF.

Unless explicitly stated on the job posting, it is UCF’s expectation that an employee of UCF will reside in Florida as of the date the employment begins.

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Equal Employment Opportunity Statement:

The University of Central Florida is an Equal Opportunity/Affirmative Action Employer including Disabled/Vets.  Click on UCF's Equal Opportunity Statement to view the President’s Statement.

The UCF affirmative action plans for qualified individuals with disabilities and protected Veterans are available for inspection in the Office of Institutional Equity, Monday through Friday, from 9:00 a.m. to 5:00 p.m., upon request.

As a Florida public university, UCF makes all application materials and selection procedures available to the public upon request. 

The University of Central Florida is proud to be a smoke-free campus and an E-Verify employer.