Medical Records Specialist I

Student Health Services - HIM Department: 

UCF Health - Student Health Services (SHS) provides various primary and specialty care services to help keep students, faculty, and staff at their optimum health. The Health Center is located on the Main Campus, and satellite clinics are located at the Health Sciences and Downtown campuses. Our services are designed with students, faculty, and staff needs in mind. Become a part of our committed UCF Student Health Team as a Medical Records Specialist and deliver outstanding healthcare to our community.
 

The Opportunity:

The Medical Records Specialist position is responsible for organizing and maintaining health information both in paper files and electronic systems. This role involves checking data for accuracy, recording information, and keeping the database up-to-date, while following best practices for security and patient confidentiality. Responsibilities include ensuring a smooth transition by training and educating staff stationed in various department areas and acting as a knowledgeable and professional resource who can support end users as they become proficient in the system.

This is a time-limited and auxiliary-funded position. Employment is subject to the availability of funding and may cease at the time funding for this employment is depleted.

Responsibilities:

• Medical Record Maintenance: Efficiently manage requests and releases of confidential patient information in compliance with HIPAA, HITECH, FERPA, Florida Statutes, and AAAHC guidelines. Retrieve paper records from designated pods daily and serve as the primary contact for clinical staff.

• Document Processing & Records Management: Accurately scan and upload all clinical documents into the electronic health record promptly. Ensure paper documents are routed and signed according to regulations. Deliver paperwork to other UCF departments as needed.

• Release of Information: Classify and process patient information requests accurately, ensuring timely release while protecting privacy. Handle attorney inquiries and subpoenas in compliance with state laws and UCF General Counsel guidance.

• Customer Service: Respond to medical records inquiries via phone and written correspondence. Provide in-person and phone support to patients, staff, and management. Assist with UCF student orientation by staffing the HIM front desk.

• Perform all other duties as assigned by HIM Manager or Coordinator. 

• Completes mandatory UCF, AHSC, and SHS trainings on time. 

Minimum Qualifications:

High School Diploma or Equivalent and 2+ years of relevant experience or an equivalent combination of education and experience pursuant to Fla. Stat. 112.219. Click here for more information.

Preferred Qualifications:

• Experience working in a healthcare, clinic, or medical office environment.

• Familiarity with patient records management or administrative health support.

• Experience using electronic systems or software to manage information.

• Basic understanding of HIPAA guidelines and patient confidentiality principles.

• Proficiency with Microsoft Office applications, including Microsoft Word, Excel, and Outlook.

The most successful candidates may possess the following qualities:

• Ability to communicate and work alongside clinic staff, students, patients, and visitors in an effective and professional manner.

• Keen attention to detail, problem-solving skills, and ability to maintain confidentiality.

• Strong written and verbal communication skills.

Additional Application Materials Required:

In addition to your application, please include a resume and cover letter.

Special Instructions to the Applicants:

The anticipated hourly rate range for this position is $15.66 - $17.23. The final rate will be determined based on the candidate's qualifications, experience, and internal equity considerations.

This is a time-limited and auxiliary-funded position. Employment is subject to the availability of funding and may cease at the time funding for this employment is depleted.

Applicant must be authorized to work for any U.S. employer, as sponsorship is not available for this position.

Are you ready to unleash YOUR potential?

As a next-generation public research university and Forbes-ranked top employer in Florida, we are a community of thinkers, doers, creators, innovators, healers, and leaders striving to create broader prosperity and help shape a better future. No matter what your role is, when you join Knight Nation, you’ll play an integral role at one of the most impactful universities in the country. You’ll be met with opportunities to connect and collaborate with talented faculty, staff, and students across 13 colleges and multiple campuses, engaging in impactful work that makes a positive difference. Your time at UCF will provide you with many meaningful opportunities to grow, you’ll work alongside talented colleagues on complex projects that will challenge you and help you gain new skills and you’ll have countless rewarding experiences that go well beyond a paycheck.

Working at UCF has its perks!  UCF offers:

• Benefit packages, including Medical, Dental, Vision, Life Insurance, Flexible Spending, and Employee Assistance Program 

• Paid time off, including annual and sick time off and paid holidays

• Retirement savings options 

• Employee discounts, including tickets to many Orlando attractions 

• Education assistance 

• Flexible work environment 

• And more…For more benefits information, view the UCF Employee Benefits Guide.

Dive into our Total Rewards Calculator to discover the diverse selection available to you, giving you a glimpse into the benefits that together shape your comprehensive rewards package at UCF.

Unless explicitly stated on the job posting, it is UCF’s expectation that an employee of UCF will reside in Florida as of the date the employment begins.

Department

Academic Health Sciences Center (AHSC) - Health Center Operations

Work Schedule

Monday through Friday, with 8-hour shifts scheduled between 8:00 AM and 6:00 PM (40 hours per week). Schedule may vary based on operational needs, special projects, or emergencies.

Type of Appointment

Fixed Term (Fixed Term)

Expected Salary

$15.66 to Negotiable

Job Posting End Date

10-18-2025-12-00-AM

Veteran’s Preference:   

Preference will be given to eligible veterans and their eligible spouses in accordance with Chapter 295 of the Florida Statutes. Applicants claiming preference are responsible for providing required documentation by the closing date of the position. For more information on Veterans’ Preference, please visit http://hr.ucf.edu/files/VeteransPreference.pdf

As a Florida public university, the University of Central Florida makes all application materials and selection procedures available to the public upon request.  

UCF is proud to be a smoke-free campus and an E-Verify employer. 

If an accommodation due to a disability is needed to apply for this position, please call 407-823-1336 or email onac@ucf.edu.

For general application or posting questions, please email talent@ucf.edu.