Program Support Specialist (TEMP)

Facilities and Business Operations:

The Facilities and Business Operations at UCF is dedicated to fostering a conducive educational environment for our faculty, staff, students, and the broader community. We are committed to excellence, providing unparalleled expertise, and maintaining a world-class standard in service.

Please visit us at: https://fs.ucf.edu/ or Facebook and Instagram: UCF Facilities

The Opportunity:

The Facilities and Business Operations department is seeking a Program Support Specialist to oversee the Learning by Leading (LxL) Communications Teams. Communication areas of support include Website & Microsoft Teams management, Arboretum email management, event management support, education and outreach support, and fundraising event coordination and logistical support. This position also manages the apiary on campus, overseeing the honeybee hives and necessary equipment, and harvest honey annually.

Responsibilities:

• Provide support with special projects and event logistics. Examples include supporting internal team communications for planning large events, and posting announcements on Microsoft Teams for general team communications, updating ongoing metrics data for reporting, organizing donor thank you cards.

• Provide oversight for the "Website and Microsoft Teams Management" interns. This team is responsible for PowerApps research and development, website updates, and increasing overall communications internally and with our external customers.

• Provide support for the LxL Leadership Students by assisting with posting their team events and volunteer shifts on KnightConnect; connecting them via email with the UCF and surrounding community in their team areas; sharing job information; and posting their team announcements on Microsoft Teams to promote strong internal communications.

• Manages the Arboretum’s Institutional Email, including responding to general inquiries, directing engagement opportunities to the correct people, and positively interacting with the public.

• Welcome visitors into our office lobby and directing them to available resources and information about the program; include providing information about parking, hiking trails, and general program information and opportunities to engage with the department. Additionally, this includes redirecting injured wildlife requests like bats, squirrels, and birds to the proper wildlife resources.

• Beekeeping and apiary management. This includes organizing and conducting hive inspections with student support, planning maintenance, cleaning equipment, understanding bee behavior and ecology, and facilitating honey harvest and bottling annually.

Minimum Qualifications:

High School Diploma or Equivalent and 0+ years of relevant experience or an equivalent combination of education and experience pursuant to Fla. Stat. 112.219(6).  Click here for more information.

Preferred Qualifications:

• At least 2 years of experience in administrative support roles, preferably in a university setting. 

• Prior experience in a customer service-oriented role with the ability to correspond professionally to inquiries.

• Excellent organization skills with previous experience scheduling, planning, and hosting events.  

• Proficiency with standard office support software including Microsoft Office with expertise in Teams.

• Experience partnering with colleagues and other departments creating a positive team dynamic and achieving departmental goals.

• Capable of working with students and interns in a mentorship capacity. 

• Excellent communication skills, both verbal and written, with the ability to interact effectively with visitors and team members.

• Ability to work independently and collaboratively within a team environment.

• Experience with beekeeping and apiary management.

If you are selected as the final candidate for an employment opportunity, both your position and salary will be significantly based upon the information that you have provided in your application for employment. We urge you to please take the time to complete the application in its entirety.

Department

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Type of Appointment

Expected Salary

Job Posting End Date

Veteran’s Preference:   

Preference will be given to eligible veterans and their eligible spouses in accordance with Chapter 295 of the Florida Statutes. Applicants claiming preference are responsible for providing required documentation by the closing date of the position. For more information on Veterans’ Preference, please visit http://hr.ucf.edu/files/VeteransPreference.pdf

Equal Employment Opportunity Statement:

The University of Central Florida is an Equal Opportunity Employer. 

As a Florida public university, UCF makes all application materials and selection procedures available to the public upon request.   

The University of Central Florida is proud to be a smoke-free campus and an E-Verify employer.”  

To request an accommodation with the application or interview process, please contact the Office of Institutional Equity by telephone: 407-823-1336; email oie@ucf.edu; or visit in person: 12701 Scholarship Drive, Orlando, FL 32816-0030.