Quality Assurance/Quality Control Manager

Facilities and Business Operations:

Facilities and Business Operations at UCF is dedicated to fostering a conducive educational environment for our faculty, staff, students, and the broader community. We are committed to excellence, providing unparalleled expertise, and maintaining a world-class standard in service.

Please visit us at: https://fs.ucf.edu/ or Facebook and Instagram: UCF Facilities

The Opportunity:

Join our dynamic Planning, Design, and Construction (PDC) team as a Quality Assurance/Quality Control Manager (QA/QC). In this role, you will be responsible for ensuring construction projects meet client expectations and are free from defects. You will handle design reviews, construction inspections, daily reporting, and provide field support to project managers. As the QA/QC Manager, you will coordinate with project teams—including project managers, clients, contractors, and consultants—to ensure project delivery adheres to safety standards and complies with approved design and contract documents.

Responsibilities:

Quality Assurance and Quality Control:

• Develop and implement proactive quality control plans tailored to specific projects.

• Conduct regular site visits to inspect quality and safety, ensuring adherence to plans, specifications, and contract documents.

• Complete and submit comprehensive safety and quality assurance reports.

• Identify and report deficiencies, escalating issues as necessary to maintain high-quality standards and safe work practices.

• Represent the owner at project meetings to support the project manager in addressing quality and safety matters.

Construction Phase Management:

• Oversee field activities for construction and renovation projects, ensuring hands-on involvement across multiple, concurrent sites.

• Ensure compliance with state and university policies, procedures, and guidelines, administering projects within the authorized scope and budget.

• Represent the project owner during key construction milestones, including utility interruptions, crane lifts, and rough-ins.

• Manage tracking and receipt of owner-purchased materials and equipment not handled by the contractor.

• Monitor construction schedules, address any delays, and time inspections with critical milestones.

• Train contractors on university policies and procedures related to construction execution.

• Conduct regular site visits to inspect quality and safety, ensuring adherence to plans, specifications, and contract documents which may involve climbing ladders, lifting, and walking for extended periods in a construction environment.

Project Support:

• Collaborate with project management staff to ensure compliance with state and university policies, procedures, standards, and guidelines.

• Support contract management and administration by inspecting completed work percentages.

• Monitor the implementation of approved project-specific standard deviations.

• Represent the owner during punch list development and completion.

• Oversee tracking and receipt of owner-purchased materials and equipment outside the contractor’s scope.

• Review and verify project close-out documents for consistency with contract documents and specifications.

• Participate in the design review process to ensure adherence to Design and Construction Standards.

Minimum Qualifications:

Bachelor's or Master's degree and 4+ years of relevant experience. Or an equivalent combination of education and experience pursuant to Fla. Stat. 112.219. Click here for more information

Preferred Qualifications:

• 5 years of experience in quality assurance and control in construction projects, or a related field.

• General Contractors License or Certification in Quality Control or Assurance (e.g., CQI, CQM) is preferred.

• Proven experience in managing quality control for multiple, concurrent construction projects.

• Experience in design review and contract management is a plus.

• Strong knowledge of construction processes, safety standards, and compliance requirements.

• Excellent organizational skills with attention to detail and the ability to manage multiple priorities.

• Effective communication and interpersonal skills to collaborate with project teams and stakeholders.

• Ability to work extended hours based on project needs.

• Capable of working in outdoor conditions, within differing climates, and walking the grounds of the construction sites.

Special Instructions to the Applicants:

Position requires a valid Class E driver’s license. The position may involve driving to various locations on and off campus to conduct University business.

If you are selected as the final candidate for an employment opportunity, both your position and salary will be significantly based upon the information that you have provided in your application for employment. We urge you to please take the time to complete the application in its entirety.

Classification Title: Facilities Project Manager II

Are you ready to unleash YOUR potential?

As a next-generation public research university and Forbes-ranked top employer in Florida, we are a community of thinkers, doers, creators, innovators, healers, and leaders striving to create broader prosperity and help shape a better future. No matter what your role is, when you join Knight Nation, you’ll play an integral role at one of the most impactful universities in the country. You’ll be met with opportunities to connect and collaborate with talented faculty, staff, and students across 13 colleges and multiple campuses, engaging in impactful work that makes a positive difference. Your time at UCF will provide you with many meaningful opportunities to grow, you’ll work alongside talented colleagues on complex projects that will challenge you and help you gain new skills and you’ll have countless rewarding experiences that go well beyond a paycheck.

Working at UCF has its perks!  UCF offers:

• Benefit packages, including Medical, Dental, Vision, Life Insurance, Flexible Spending, and Employee Assistance Program 

• Paid time off, including annual and sick time off and paid holidays

• Retirement savings options 

• Employee discounts, including tickets to many Orlando attractions 

• Education assistance 

• Flexible work environment 

• And more…For more benefits information, view the UCF Employee Benefits Guide.

Dive into our Total Rewards Calculator to discover the diverse selection available to you, giving you a glimpse into the benefits that together shape your comprehensive rewards package at UCF.

Unless explicitly stated on the job posting, it is UCF’s expectation that an employee of UCF will reside in Florida as of the date the employment begins.

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Equal Employment Opportunity Statement:

The University of Central Florida is an Equal Opportunity/Affirmative Action Employer including Disabled/Vets.  Click on UCF's Equal Opportunity Statement to view the President’s Statement.

The UCF affirmative action plans for qualified individuals with disabilities and protected Veterans are available for inspection in the Office of Institutional Equity, Monday through Friday, from 9:00 a.m. to 5:00 p.m., upon request.

As a Florida public university, UCF makes all application materials and selection procedures available to the public upon request. 

The University of Central Florida is proud to be a smoke-free campus and an E-Verify employer.