Program Manager II, Technical Assistance

The UCF College of Community Innovation and Education (CCIE) brings together academic programs, centers and institutes focused on building stronger communities and elevating the human experience. The Center for Community Schools is a practice-based organization that provides community school technical assistance, university-assisted partnerships, training and development, and assessment and evaluation. 

The Opportunity: 

The University of Central Florida is seeking a dynamic and experienced Program Manager II that will oversee and advance the Center for Community Schools' technical assistance initiatives. The ideal candidate will have a background in technical assistance, a strong understanding of community school operations, and a commitment to fostering collaborative partnerships. The Program Manager II role will provide leadership in planning, implementing, and evaluating community school best practices across Florida and beyond. Additionally, this position supervises Program Managers for Technical Assistance, ensuring alignment with the Center’s mission, strategic goals, and grant-funded activities. 

This is a Contract and Grant (C&G) funded position. Employment is subject to availability of funding and may cease at the time funding for this employment is depleted.

Responsibilities: 

• Direct supervision and support of Program Managers for Technical Assistance, providing leadership and guidance on statewide technical assistance strategies.

• Facilitate professional development and performance evaluations for supervised staff.

• Ensure technical assistance efforts align with best practices in community schools and strategic priorities.

• Lead the development and implementation of technical assistance frameworks and resources for emerging, developing, and implementing community schools. 

• Provide expert consultation to nonprofits, school districts, community partners, and statewide stakeholders on community school models and strategies.

• Ensure fidelity to research-based approaches in technical assistance delivery. 

• Collaborate with the Center Director and Assistant Director of Technical Assistance to refine and expand statewide technical assistance efforts.

• Design and oversee a continuous improvement model for technical assistance activities, ensuring measurable outcomes are met. 

• Design internal efforts to contribute to and glean best practices from UCF Community Partnership Schools™ certification and readiness reports in efforts to improve community school implementation.

• Oversee grant-related compliance, ensuring that technical assistance initiatives meet funding requirements.

• Lead the preparation of summaries for committees, boards, and required reports for state grants and federal funding agencies, including quarterly and annual evaluations. 

• Represent the Center for Community Schools at national, state, and local conferences, networks and events. 

• Develop and present findings, best practices, and emerging trends in community school implementation. 

• Develop and contribute to the Center’s technical assistance materials. 

• Other duties as assigned. 

Minimum Qualifications: 

Bachelor's or Master's degree and 4+ years of relevant experience, or an equivalent combination of education and experience pursuant to Fla. Stat. 112.219. Click here for more information

Preferred Qualifications: 

• Master's degree in Education, Public Administration, Social Sciences, or a closely related field is strongly preferred, reflecting advanced knowledge and strategic thinking in program management.

• 1+ year Site-level community school operations core-position experience.

• 1+ year Technical assistance and/or Community school management experience.

• 1+ year supervisory experience.

• Proven ability to work effectively with cross-functional teams, integrating efforts across departments such as curriculum, operations, and community engagement to achieve program objectives.

• Ability to travel statewide to support program implementation, conduct site visits, and engage with community stakeholders, ensuring consistent program delivery across initiative.

• Excellence in both written and verbal communication. 

Additional Application Materials Required: 

In addition to the online application, please upload a cover letter and a current resume detailing your qualifications, relevant experience, and interest in the role. 

UCF requires all applications and supporting documents be submitted electronically through the Human Resources employment opportunities website, https://www.ucf.edu/jobs/. 

Special Instructions to the Applicants: 

This position involves regular travel. The selected candidate will travel as part of their role based on business needs up to approximately 20 percent.

This is a Contract and Grant (C&G) funded position. Employment is subject to availability of funding and may cease at the time funding for this employment is depleted. 

Are you ready to unleash YOUR potential?  

As a next-generation public research university and Forbes-ranked top employer in Florida, we are a community of thinkers, doers, creators, innovators, healers, and leaders striving to create broader prosperity and help shape a better future. No matter what your role is, when you join Knight Nation, you’ll play an integral role at one of the most impactful universities in the country. You’ll be met with opportunities to connect and collaborate with talented faculty, staff, and students across 13 colleges and multiple campuses, engaging in impactful work that makes a positive difference. Your time at UCF will provide you with many meaningful opportunities to grow, you’ll work alongside talented colleagues on complex projects that will challenge you and help you gain new skills and you’ll have countless rewarding experiences that go well beyond a paycheck. 

Working at UCF has its perks!  UCF offers: 

• Benefit packages, including Medical, Dental, Vision, Life Insurance, Flexible Spending, and Employee Assistance Program 

• Paid time off, including annual and sick time off and paid holidays

• Retirement savings options 

• Employee discounts, including tickets to many Orlando attractions

• Education assistance 

• Flexible work environment 

• And more…For more benefits information, view the UCF Employee Benefits Guide. 

Dive into our Total Rewards Calculator to discover the diverse selection available to you, giving you a glimpse into the benefits that together shape your comprehensive rewards package at UCF. 

Unless explicitly stated on the job posting, it is UCF’s expectation that an employee of UCF will reside in Florida as of the date the employment begins. 

Additional Requirements related to Research Positions: 

Pursuant to Florida State Statute 1010.35, prior to offering employment to certain individuals in research-related positions, UCF is required to conduct additional screening. Applicants subject to additional screening include any citizen of a foreign country who is not a permanent resident of the U.S., or who is a citizen or permanent resident but is affiliated with or has had at least 1 year of education, employment, or training in China, Cuba, Iran, Russia, North Korea, Syria, or Venezuela. 

The additional screening requirements only apply to research-related positions, including, but not limited to faculty, graduate positions, individuals compensated by research grants or contract funds, postdoctoral positions, undergraduate positions, visiting assistant professors, and visiting research associates. 

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